Nirmala Somisetty

Dynamic Transportation Scheduler adept at adapting to evolving business demands and priorities with a structured and efficient approach. Skilled in executing operational assessments and performing functional requirements analysis for businesses across various scales. With over 14 years of experience, I bring a results-driven leadership style and expertise in workflow analysis. Moreover, I have successfully led the implementation of a cutting-edge ticketing system and mobile app, facilitating digital payment options for passengers. Eager to take on fresh challenges and apply my skills in a dynamic and innovative environment.

<p>Serving as a Business Analyst for Citybus, overseeing a fleet of 500 vehicles.<br>
Responsible for the creation and maintenance of dashboards, business plans, as well as profit and loss (P&L) and cash flow statements for Citybus.<br>
Conducting comprehensive data analysis on existing procedures to identify opportunities for operational enhancements.<br>
Identifying deficiencies and proposing redesigns to optimize processes.<br>
Utilizing statistical analysis, simulations, and predictive modeling to evaluate and improve current operational procedures.<br>
Providing monthly reports to management, offering insights and recommendations based on data analysis.<br>
Researching market and industry trends and patterns to inform strategic decision-making.<br>
Performing investigative internal audits and generating detailed reports of findings to support informed decision-making within the organization.<br>
Played a pivotal role in the rescheduling of 95% of the fixed route bus network as part of Citybus's new Operating plan.<br>
This involved a comprehensive analysis of ridership data, AVL data, On-Time performance reports, run-time analyses, as well as feedback from planners and customers.<br>
Developed, prepared, and analyzed On-Time Performance reports, ridership trends, and various statistical information.<br>
Proficient in run-cutting schedules and the creation and maintenance of standard bidding and operation documents.<br>
Tasked with constructing schedules and rosters that minimize costs while providing precise and timely duties and rosters for the depot allocation process, complete with necessary staff displays.<br>
Maintained an up-to-date awareness of the market place and competition within the industry.<br>
Provided statistical support, reports, and information on the network and schedules as needed, including for contract customers.<br>
Maintained accurate and current records of all operations, including working arrangements, timetables, contract and service registration files, and associated correspondence.<br>
Regularly updated computer files as necessary.<br>
Successfully reduced Driver Overtime costs by an impressive 80%.</p>

<p>Collaborated closely with senior developers and various departments to conceive and create innovative web-based products and features.<br>
Spearheaded the development of a multithreaded application interfacing with a payment gateway for seamless transactions.<br>
Engaged in effective verbal and written communication with customers, addressing both new and existing issues to ensure customer satisfaction.<br>
Gathered internal and external feedback to guide the enhancement of applications, ensuring continuous improvement.<br>
Conducted thorough product testing to guarantee optimal functionality and user satisfaction.</p>