Dedicated and meticulous data analyst, utilizing analytical skills to evaluate the accuracy, readability, and relevance of the collected data in enterprise data warehouse with the requirements of the organization, to pro…
Dedicated and meticulous data analyst, utilizing analytical skills to evaluate the accuracy, readability, and relevance of the collected data in enterprise data warehouse with the requirements of the organization, to produce actionable business insights.
Solved product-related queries and issues that clients faced.
Handled large volumes of client data and product performance data to ascertain the improvement strategies for the product.
Worked with cross-functional teams through out the organization for problem-solving and brain-storming sessions.
Formatted and manipulated data extracted from primary data sources to deliver reports and deliverables.
Built dashboards to visualise business KPIs and illustrate correlations, trends & forecasts.
Analysed EDW data using exploratory data analysis and descriptive analytics to uncover trends and insights.
Maintained and improved master datasets and dashboards.
Fulfilled ad-hoc requests from business leaders for tweaks to metrics, added views, and updates to visualizations.
Reviewed quality and consistency of deliverables and coordinated with leadership to meet business goals.
Interfaced with clients to facilitate banking transactions using computerized methods, and accurately recorded financial transactions.
Handled complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution.
Developed strong rapport with managers by communicating effectively to establish and maintain successful working relationships.
Queried customer database to compile customer files for activation and analysed test results.
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