Neptue Joseph

Neptue Joseph

I am a Health Information Management (HIM) professional having a Masters’ degree in HIM with over...
India

About Me

I am a Health Information Management (HIM) professional having a Masters’ degree in HIM with over 19 years of experience in HIM, Clinical coding, MIS and Biostatistics, Software programming, designing and development of …

Experience

HIM Software Developer/ Programmer

Freelance, Kerala, India
Oct 2020 - Present · 5 years 8 months

Designed & developed robust applications/ fly-by-wire / Database programs in MySQL+PHP (web based) and Microsoft Access for the following
Informed Consent Form with Signature Pad (MySQL)
Blood Bank Inventory cum Donor Registry (MySQL)
National Acute Stroke Registry (MySQL)
Medical Records System (MySQL)
Hazardous Materials Inventory System (MySQL)
Medical Record Reviews- JCI 6th Edition Open/ Closed Record Review (MySQL)
Asset Management (MySQL)
Customer feedback analysis & Tracking system (MySQL)
Employee Health System (MySQL)
Document Control (MySQL)
Joint Commission International (JCI) and ISO Compliance tracking system
Laboratory Request/ Specimen validation system
Rehabilitation Inter-specialty Team Meeting Module
Computerized Physician Order Entry (Neonatal ICU Management software)
JCI Library of Measures (I-PC-01, I-PC-02, I-PC-05, I-NSC-4, I-NSC-5)
Doctors Information Database
Cardiac Surgery (CTVS) - Discharge Summary cum Operation Record Module
Registration Module with Barcoded ID Card Generation
Medical Records Archiving Module (For Scanning, Indexing & Retrieval of records)

Health Information Management Software Developer/ Programmer

Freelance
Oct 2020 - Present · 5 years 9 months

• Designed & developed robust applications/ fly-by-wire / Database programs
in MySQL+PHP (web based) and Microsoft Access for the following
• Blood Bank Inventory cum Donor Registry (MySQL)
• National Acute Stroke Registry (MySQL)
• Medical Records System (MySQL)
• Hazardous Materials Inventory System (MySQL)
• Informed Consent Form with Signature Pad (MySQL)
• Medical Record Reviews- JCI 6th Edition Open/ Closed Record Review (MySQL)
• Asset Management (MySQL)
• Customer feedback analysis & Tracking system (MySQL)
• Employee Health System (MySQL)
• Document Control (MySQL)
• Joint Commission International (JCI) and ISO Compliance tracking system
• Laboratory Request/ Specimen validation system
• Rehabilitation Inter-specialty Team Meeting Module
• Computerized Physician Order Entry (Neonatal ICU Management software)
• JCI Library of Measures (I-PC-01, I-PC-02, I-PC-05, I-NSC-4, I-NSC-5)
• Doctors Information Database
• Cardiac Surgery (CTVS) - Discharge Summary cum Operation Record Module
• Registration Module with Barcoded ID Card Generation
• Medical Records Archiving Module (For Scanning, Indexing & Retrieval of records)

HIM Software Developer/ Programmer

Freelance, Kerala, India
Oct 2020 - Present · 5 years 8 months

Acting Health Information Manager

Jerudong Park Medical Centre • Jerudong Park, Brunei Darussalam
Oct 2018 - Oct 2020 · 2 years

Ensuring implementation and monitoring the compliance of all JPMC and Departmental policies and procedures.
Preparation of department’s Annual Business Plan, CAPEX Proposal, Staffing Budget.
Statistical support to hospital QA, QPS & PCI Team in compiling the Hospital wide quality indicators.
Develop and implement systems, procedures and standards for accurate compilation, analysis, and processing of diagnostic and procedure classifications.
Devise and implement new systems of medical records maintenance and management including storage, retrieval, disposal, compilation, and analysis.
Recommend, implement, and maintain policies and procedures for Medical Record Department including development of mechanisms for ensuring compliance.
Assist in the development of Hospital policies and procedures relating to medical records.
Plan and develop medical records standards to meet the mission and vision of the organization including related accrediting standards.
Compile and report the daily bed census and Clinical Productivity MIS reports including verification of accuracy and reconciliation with inpatient records.
Implement necessary actions to correct systemic, performance and functional deficiencies in Medical records.
Implement teaching programs for staff development.
Mid-year and Annual Staff Performance Reviews.
Develop orientation programs for new staff.
Recommend equipment and software to facilitate medical records activities.
Compile various statistical reports as required by governmental agencies.
Diagnosis & Procedure Coding & classification (ICD-10, ICD-10-AM & ICPM)
Abstract and retrieve medical data used for evaluation, planning and research health related programs and medical investigations.
Conduct medical record audits including Closed Record Review and its analysis.
Member of JPMC Quality Council, Occupational Health & Safety Committee.

Senior Medical Records Officer (SMRO)

Jerudong Park Medical Centre • Jerudong Park, Brunei Darussalam
Jan 2016 - Sep 2018 · 2 years 8 months

Oversee and provide support for coding of inpatient separations using the current edition of ICD-10, ICD-10-PCS, ICPM.
Prepare accurate and timely submissions of the organization’s clinical data sets to Ministry of Health.
Developing and assisting in maintaining patient database integrity and management
Assist with departmental processes and procedures to ensure an optimal service.
Maintain the standards for filing and storage of medical records.
Archive medical records in accordance with the organizational requirements and National guidelines.
Assist with software implementations and project management.
Collect and produce MIS and statistics for interdepartmental and executive staff.
Participate in quality assurance project work and quality improvement activities.
Developing, compiling, analyzing, and reporting of departmental KPI’s and Hospital-wide quality indicators.
Maintaining Quality Indicator Dashboard.
Provide leadership, direction, and support to the Health Information Services team
Lead the development and maintenance of a robust clinical records management framework and system.
Support digitization of clinical records
Lead clinical documentation education.

Medical Records Officer (MRO)

Jerudong Park Medical Centre, Jerudong Park, Brunei Darussalam
Jul 2013 - Dec 2015 · 2 years 5 months

Coding of inpatient separations using the current edition of ICD-10, ICD-10-PCS, ICPM
Prepare accurate and timely submissions of the organization’s clinical data sets to Ministry of Health.
Developing and assisting in maintaining patient database integrity and management.
Assist with departmental processes and procedures to ensure an optimal service.
Maintain the standards for filing and storage of medical records.
Conduct and coordinate the pruning and culling of inactive medical records.
Assist with software implementations and project management.
Collect and produce MIS and statistics for interdepartmental and executive staff.
Participate in quality assurance project work and quality improvement activities.
Maintaining Quality Indicator Dashboard.
Support digitization of clinical records

Medical Records Officer (MRO)

Alchemist Hospitals Limited (AHL) • Panchkula, India
Aug 2008 - Jun 2013 · 4 years 9 months

Information Analysis (Deficiency Checking)
MIS generation – Daily, Monthly, Quarterly, and annual hospital statistics
Release of information (ROI)
Conduct Closed & Open Record Audits
NABH & Other Accreditation and/or Empanelment activities.
Medico-legal case processing
Diagnosis coding – ICD-10, & procedure classification with ICPM
Managing the Filing / Retrieval of IP records
Notification of Notifiable / communicable diseases
Periodic notifications to Govt. agencies – PNDT, Blood bank, MTPs, Deliveries, Immunizations, AFPs, Psychiatric cases and Ophthal cases.
Protects the privacy of physicians, patients by ensuring the safekeeping of records.
Forms designing & Standardization of Forms and formats
Hospital Tariff Control & Updating (Administration of Back-office Module)
Notification of Birth & Deaths
Coordination of Medical document’s printing
Assist in training junior staff and functioning as a resource person.
Performs daily and monthly Quality Assurance audits or as often as required.

Medical Coder

Saad Specialist Hospital • Al-Khobar, Saudi Arabia
Jul 2007 - Jul 2008 · 11 months

Collecting, classifying, coding, and reporting clinical data and ICD-9-CM/ ICD-10-AM and CPT coding of inpatient/outpatient/ER records
Assist in training junior staff and functioning as a resource person.
Tumor Registry Abstraction to access and abstract new cancer charts on patient diagnosed and/or treated at the hospital and outpatient facilities.
Audits coded and abstracted In-patient, ER and OPD records with 100% accuracy, using a variety of coding conventions, and coding guidelines (ex: ICD-9 CM, ICD-10 AM, CPT- and HCPCS, DRG methodology)
Participates is coding quality audits, and chart review as applicable.
Prepares reports utilizing the coding system’s report writer.
Protects the privacy of both physicians and patients by ensuring the safekeeping of records.
Performs daily and monthly Quality Assurance audits or as often as required.
Provides training/education to new staff or as required.
Utilizes the online computerized systems for Coding, Cancer Registry and Chart Deficiency Analysis system advise accordingly.

Medical Records Officer (MRO)

Tata Memorial Centre • Mumbai
Dec 2004 - Jul 2007 · 2 years 6 months

Preparation of Monthly, Quarterly & Yearly Hospital Statistics
Monitoring the daily Ward Census
Data Analysis & preparation of indicators
Medical record forms designing & control.
Monitoring Medical Records printing & procurement
Maintaining Medical record forms’ inventory
Stationery Procurement
Storage & Issue
Monitoring Daily Registrations
Hospital Number allotment
Admissions & Discharges
Stationery Utilization
Updating Operations Register
Qualitative & Quantitative Deficiency Checking
Preparation & maintenance of Health Information databases

Medical Records Executive (MRE)

Jehangir Hospital • Pune, India
May 2002 - Dec 2004 · 2 years 6 months

Qualitative and Quantitative Deficiency Checking of Medical Records.
Preparation of Monthly, Quarterly and Yearly Hospital Statistics.
Operating the Health Information Management Software.
Coding and Classification of Diseases & Procedures using ICD -10 and ICPM of WHO.
Issuing of Birth / Death/ Treatment Certificates.
Informing the Corporation on Births, Deaths, and other Notifying diseases.
Insurance and Reimbursement Claim Processing.
Effective Management of Space and Manpower.
Standardization of Medical Record Department Procedures.
Policy and Procedure Development and Implementation.
Preparation of Annual Operating Plans (A.O.P)
Maintaining an Assembled, Deficiency checked, Indexed, Classified and Color-Coded Medical Record that meets the International Standard.
Intra/ Inter- Office Communication for Information/ Data sharing.
Information handling and retrieval by keeping the Confidentiality of Medical Record
Assisting the Mortality Audit Committee.
Forms Designing & Control.
Medico- Legal Case Handling.

Acting Health Information Manager

Jerudong Park Medical Centre, Brunei Darussalam
Oct 2018 - Oct 2020 · 2 years

Senior Medical Records Officer (SMRO)

Jerudong Park Medical Centre, Brunei Darussalam
Jan 2016 - Sep 2018 · 2 years 8 months

Medical Records Officer (MRO)

Jerudong Park Medical Centre, Brunei Darussalam
Jul 2013 - Dec 2015 · 2 years 5 months

Medical Records Officer (MRO)

Alchemist Hospitals Limited (AHL), Panchkula, India
Aug 2008 - Jun 2013 · 4 years 9 months

Medical Coder

Saad Specialist Hospital, Al-Khobar, Saudi Arabia
Jul 2007 - Jul 2008 · 11 months

Medical Records Officer (MRO)

Tata Memorial Centre, Mumbai, Navi Mumbai, India
Dec 2004 - Jul 2007 · 2 years 6 months

Medical Records Executive (MRE)

Jehangir Hospital, Pune, India
May 2002 - Dec 2004 · 2 years 6 months

Acting Health Information Manager

Jerudong Park Medical Centre
Oct 2018 - Oct 2020 · 2 years

• Ensuring implementation and monitoring the compliance of all JPMC and
Departmental policies and procedures.
• Preparation of department’s Annual Business Plan, CAPEX Proposal, Staffing
Budget.
• Statistical support to hospital QA, QPS & PCI Team in compiling the Hospital wide
quality indicators.
• Develop and implement systems, procedures and standards for accurate
compilation, analysis, and processing of diagnostic and procedure classifications.
• Devise and implement new systems of medical records maintenance and
management including storage, retrieval, disposal, compilation, and analysis.
• Recommend, implement, and maintain policies and procedures for Medical Record
Department including development of mechanisms for ensuring compliance.
• Assist in the development of Hospital policies and procedures relating to medical
records.
• Plan and develop medical records standards to meet the mission and vision of the
organization including related accrediting standards.
• Compile and report the daily bed census and Clinical Productivity MIS reports
including verification of accuracy and reconciliation with inpatient records.
• Implement necessary actions to correct systemic, performance and functional
deficiencies in Medical records.
• Mid-year and Annual Staff Performance Reviews.
• Implement teaching programs for staff development.
• Develop orientation programs for new staff.
• Recommend equipment and software to facilitate medical records activities.
• Compile various statistical reports as required by governmental agencies.
• Diagnosis & Procedure Coding & classification (ICD-10, ICD-10-AM & ICPM)
• Abstract and retrieve medical data used for evaluation, planning and research health
related programs and medical investigations.
• Conduct medical record audits including Closed Record Review and its analysis.
• Member of JPMC Quality Council, Occupational Health & Safety Committee.

Senior Medical Records Officer

Jerudong Park Medical Centre
Jan 2016 - Sep 2018 · 2 years 8 months

• Oversee and provide support for coding of inpatient separations using the current
edition of ICD-10, ICD-10-PCS, ICPM.
• Prepare accurate and timely submissions of the organization’s clinical data sets to
Ministry of Health.
• Developing and assisting in maintaining patient database integrity and management
• Assist with departmental processes and procedures to ensure an optimal service.
• Maintain the standards for filing and storage of medical records.
• Archive medical records in accordance with the organizational requirements and
National guidelines.
• Assist with software implementations and project management.
• Collect and produce MIS and statistics for interdepartmental and executive staff.
• Participate in quality assurance project work and quality improvement activities.
• Developing, compiling, analyzing, and reporting of departmental KPI’s and Hospitalwide quality indicators.
• Maintaining Quality Indicator Dashboard.
• Provide leadership, direction, and support to the Health Information Services team
• Lead the development and maintenance of a robust clinical records management
framework and system.
• Support digitization of clinical records
• Lead clinical documentation education.

Medical Records Officer

Jerudong Park Medical Centre
Jul 2013 - Dec 2015 · 2 years 5 months

• Coding of inpatient separations using the current edition of ICD-10, ICD-10-PCS,
ICPM
• Prepare accurate and timely submissions of the organization’s clinical data sets to
Ministry of Health.
• Developing and assisting in maintaining patient database integrity and
management.
• Assist with departmental processes and procedures to ensure an optimal service.
• Maintain the standards for filing and storage of medical records.
• Conduct and coordinate the pruning and culling of inactive medical records.
• Assist with software implementations and project management.
• Collect and produce MIS and statistics for interdepartmental and executive staff.
• Participate in quality assurance project work and quality improvement activities.
• Maintaining Quality Indicator Dashboard.
• Support digitization of clinical records

Medical Records Officer

Alchemist Hospitals Limited
Aug 2008 - Jun 2013 · 4 years 9 months

• MIS generation – Daily, Monthly, Quarterly, and annual hospital statistics
• Information Analysis (Deficiency Checking)
• Release of information (ROI)
• Conduct Closed & Open Record Audits
• NABH & Other Accreditation and/or Empanelment activities.
• Medico-legal case processing
• Diagnosis coding – ICD-10, & procedure classification with ICPM
• Managing the Filing / Retrieval of IP records
• Notification of Notifiable / communicable diseases
• Periodic notifications to Govt. agencies – PNDT, Blood bank, MTPs, Deliveries,
Immunizations, AFPs, Psychiatric cases and Ophthal cases.
• Protects the privacy of physicians, patients by ensuring the safekeeping of records.
• Forms designing & Standardization of Forms and formats
• Hospital Tariff Control & Updating (Administration of Back-office Module)
• Notification of Birth & Deaths
• Coordination of Medical document’s printing
• Assist in training junior staff and functioning as a resource person.
• Performs daily and monthly Quality Assurance audits or as often as required.

Medical Coder

Saad Specialist Hospital
Jul 2007 - Jul 2008 · 11 months

• Collecting, classifying, coding, and reporting clinical data and ICD-9-CM/ ICD-10-
AM and CPT coding of inpatient/outpatient/ER records
• Assist in training junior staff and functioning as a resource person.
• Tumor Registry Abstraction to access and abstract new cancer charts on patient
diagnosed and/or treated at the hospital and outpatient facilities.
• Audits coded and abstracted In-patient, ER and OPD records with 100% accuracy,
using a variety of coding conventions, and coding guidelines (ex: ICD-9 CM, ICD10 AM, CPT- and HCPCS, DRG methodology)
• Participates is coding quality audits, and chart review as applicable.
• Prepares reports utilizing the coding system’s report writer.
• Protects the privacy of both physicians and patients by ensuring the safekeeping of
records.
• Performs daily and monthly Quality Assurance audits or as often as required.
• Provides training/education to new staff or as required.
• Utilizes the online computerized systems for Coding, Cancer Registry and Chart
Deficiency Analysis system advise accordingly.

Medical Records Officer

Tata Memorial Centre
Dec 2004 - Jul 2007 · 2 years 6 months

• Preparation of Monthly, Quarterly & Yearly Hospital Statistics
• Monitoring the daily Ward Census
• Data Analysis & preparation of indicators
• Medical record forms designing & control.
• Monitoring Medical Records printing & procurement
• Maintaining Medical record forms’ inventory
o Stationery Procurement
o Storage & Issue
• Monitoring
o Daily Registrations
o Hospital Number allotment
o Admissions & Discharges
o Stationery Utilization
• Updating Operations Register
• Qualitative & Quantitative Deficiency Checking
• Preparation & maintenance of Health Information databases

Medical Records Executive

Jehangir Hospital
May 2002 - Dec 2004 · 2 years 6 months

• Qualitative and Quantitative Deficiency Checking of Medical Records.
• Preparation of Monthly, Quarterly and Yearly Hospital Statistics.
• Operating the Health Information Management Software.
• Coding and Classification of Diseases & Procedures using ICD -10 and ICPM of
WHO.
• Issuing of Birth / Death/ Treatment Certificates.
• Informing the Corporation on Births, Deaths, and other Notifying diseases.
• Insurance and Reimbursement Claim Processing.
• Effective Management of Space and Manpower.
• Intra/ Inter- Office Communication for Information/ Data sharing.
• Standardization of Medical Record Department Procedures.
• Policy and Procedure Development and Implementation.
• Preparation of Annual Operating Plans (A.O.P)
• Maintaining an Assembled, Deficiency checked, Indexed, Classified and ColorCoded Medical Record that meets the International Standard.
• Assisting the Mortality Audit Committee.
• Information handling and retrieval by keeping the Confidentiality of Medical Record
• Forms Designing & Control.
• Medico- Legal Case Handling.

Skills

Data Analysis Professional Information Systems Management Database Oversight Wellness Medical HIM Clinical Coding MIS and Biostatistics Data Analysis R Programming RStudio Tableau DataViz Shiny & Flexdashboard SPSS Microsoft Access MySQL PHP Microsoft Office Quality Assurance NABH JCI Health Information Management MIS Biostatistics Data Cleaning Data Visualization Shiny flexdashboard SQL Spreadsheets Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Visio Microsoft Teams ICD ICPM ICD-10-PCS ICD-10-AM ICD-9-CM ICD-O CPT HCPCS DRG methodology ISO-15489 ISO-23081 Communication skills Organizational skills Analytical skills
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