Nardeen Seef

<p>Implementing the HTS provides a standardized system for the accurate classification of products, ensuring precise customs documentation.<br>
Regularly reviewing HTS codes helps maintain compliance with evolving regulations and standards, reducing the risk of penalties and ensuring smooth international trade operations.<br>
Utilizing SAP for detailed analysis and cross-referencing with HTS codes minimizes errors in classification, streamlining processes and improving overall operational efficiency.<br>
Maintaining a comprehensive database ensures that the company is consistently informed about the latest government-released information on tariffs, customs duties, and regulations.<br>
Contributing to a dynamic department and actively participating in team meetings, the HTS plays a crucial role in fostering a collaborative and goal-oriented work environment.<br>
Providing accurate and up to date HTS information empowers the company to make informed strategic decisions regarding international trade, minimizing risks and optimizing opportunities.</p>

<p>Collaborated with the Workforce Management Team (WFM) to accomplish the lower average handle time of satisfied customer service calls.<br>
Transformed 6 months of call-center data of customer service representative’s performance from Access and SQL into Excel files.<br>
Analyzed call center data and ranked the representatives’ performance using the 20 70 10 rules: helping managers better coach call-center representatives.<br>
Assisted coworker on a project to create a clock-in system for employees working overtime during storms.</p>

<p>Organized financial statements and led the budget management system for 20 students over one one-month intensive educational summer program.<br>
Utilized Excel to keep track of student data expenses and available resources for students while maintaining confidentiality.<br>
Increased morale and engagement by organizing additional programming for students.<br>
Initiated organization and efficiency projects as the first person to lead in the position.</p>