Nardeen Seef

Implementing the HTS provides a standardized system for the accurate classification of products, ensuring precise customs documentation.
Regularly reviewing HTS codes helps maintain compliance with evolving regulations and standards, reducing the risk of penalties and ensuring smooth international trade operations.
Utilizing SAP for detailed analysis and cross-referencing with HTS codes minimizes errors in classification, streamlining processes and improving overall operational efficiency.
Maintaining a comprehensive database ensures that the company is consistently informed about the latest government-released information on tariffs, customs duties, and regulations.
Contributing to a dynamic department and actively participating in team meetings, the HTS plays a crucial role in fostering a collaborative and goal-oriented work environment.
Providing accurate and up to date HTS information empowers the company to make informed strategic decisions regarding international trade, minimizing risks and optimizing opportunities.

Collaborated with the Workforce Management Team (WFM) to accomplish the lower average handle time of satisfied customer service calls.
Transformed 6 months of call-center data of customer service representative’s performance from Access and SQL into Excel files.
Analyzed call center data and ranked the representatives’ performance using the 20 70 10 rules: helping managers better coach call-center representatives.
Assisted coworker on a project to create a clock-in system for employees working overtime during storms.

Organized financial statements and led the budget management system for 20 students over one one-month intensive educational summer program.
Utilized Excel to keep track of student data expenses and available resources for students while maintaining confidentiality.
Increased morale and engagement by organizing additional programming for students.
Initiated organization and efficiency projects as the first person to lead in the position.