Nadeem Ahmed

Nadeem Ahmed

DevOps | SRE | Cloud Engineer
UAE
English, Hindi, Urdu
Full-time Remote

About Me

DevOps / SRE Engineer with 7+ years of experience running secure, highly available AWS infrastructure. Hands-on with Kubernetes (EKS), Terraform, CI/CD (Jenkins, Argo CD, GitHub Actions) and SOC2 compliance. AWS Certifie…

Experience

DevOps & NOC Engineer

Eltropy · Bengaluru , Karnataka , India
May 2021 - May 2025 · 4 years

<p>Owned the SOC2 programme end to end: audit cycles, evidence collection and control mappings in Vanta, keeping the company continuously audit-ready.</p><p> Led vulnerability management with AWS Inspector (triage, controlled patching, validation, safe promotion to production); enforced secure AWS baselines and least-privilege IAM.</p><p> Migrated applications from EC2 to Amazon EKS; configured namespaces, HPA, Ingress and Helm charts for standard deployments and fast rollbacks, improving scalability and resource use.</p><p> Improved pipelines with Jenkins, Argo CD and GitHub Actions to raise release reliability and shorten cycles; ran end-to-end releases with QE, Dev, Engineering and Analytics using deployment checklists and strict testing.</p><p> Used Terraform to deploy Site-to-Site VPN tunnels, working with customer firewall teams; also managed SFTP, SSO and SSL/TLS certificates (AWS ACM, DNS validation).</p><p> Built CloudWatch alarms integrated with Step Functions, SNS, Lambda and Slack; resolved 5xx errors, Kibana uptime issues, token refresh failures and analytics DB outages, documenting fixes as SOPs.</p><p> Automated production RDS start/stop scheduling; introduced resource tagging for cost attribution; applied S3 lifecycle policies (retention-based deletion and Glacier archiving); decommissioned orphaned EC2 instances in QA and Dev accounts.</p><p> Hardened and patched Linux EC2 hosts (users, systemd, log rotation); supported data engineering workflows on Lambda, Glue and Step Functions.</p>

DevOps / Infrastructure Engineer

Hewlett Packard Enterprise · Bengaluru , Karnataka , India
Mar 2018 - May 2021 · 3 years 1 month

<p>Deployed and managed Linux, Windows and virtualised infrastructure for business-critical enterprise workloads, ensuring availability, performance and reliability.</p><p> Automated infrastructure deployment and management tasks, reducing manual effort and standardising builds.</p><p> Performed root cause analysis on infrastructure incidents and implemented preventive actions to improve reliability.</p><p> Monitored system health, utilisation and capacity; designed RAID-based storage for data integrity and redundancy.</p><p> Validated changes through testing and controlled deployments; followed security and access-control practices to support compliance.</p>

IT Analyst

STS Infotechnologies (vendor for Cisco) · Bengaluru , Karnataka , India
Jul 2015 - Jan 2016 · 6 months

<p>Supported Cisco employees with Webex, Jabber and mobility tools; troubleshot remotely and documented standard resolutions.</p><p> Configured Cisco mobility and networking solutions for enterprise users.</p>

Skills

AWS EC2 EKS ECS S3 RDS Lambda Glue Step Functions VPC VPN Route 53 IAM CloudWatch CloudTrail Inspector ACM SNS Kubernetes Docker Helm HPA Ingress controllers Jenkins GitHub Actions Argo CD Terraform Ansible Git GitHub Python Shell scripting Grafana PromQL EFK Kibana Slack SOC2 Vanta DevSecOps vulnerability management SSO/SAML SSL/TLS firewalls DDoS protection Linux RHEL Ubuntu Windows Tomcat
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