Senior Program & Delivery Management professional with 20+ years of IT experience and 15+ years in Project/Delivery Management, progressing from Software Engineer and Technical Lead to Project Manager, Delivery Manager a…
Senior Program & Delivery Management professional with 20+ years of IT experience and 15+ years in Project/Delivery Management, progressing from Software Engineer and Technical Lead to Project Manager, Delivery Manager and Program Director. Experienced in client-facing technology delivery across Financial Services, Banking and Insurance, with strengths in Agile/SAFe, program governance, stakeholder leadership, delivery planning, risk/dependency management and business-technology alignment. Demonstrated business impact including increasing client business value from $3.5M to $7.2M, improving delivery predictability by 25%+ and reducing manual effort by 40%. Developing practical capability in Generative AI, Agentic AI, RAG and Multi-Agent Orchestration.
<p>Led client-facing technology initiatives across delivery governance, prioritization, stakeholder alignment, risks, dependencies and execution.<br>
Translated business objectives into delivery roadmaps, milestones and workstreams across business and technology teams.<br>
Established KPI-based governance and reporting to improve management visibility and delivery predictability.</p>
<p>Led Agile delivery for financial applications supporting MIS Reporting, Financial Datamart, reconciliation and General Ledger integration.<br>
Managed backlog prioritization, Sprint Planning, stakeholder coordination and delivery governance across business and technology teams.<br>
Managed resources, schedules, risks, dependencies and KPI/WSR reporting.</p>
<p>Led Agile delivery for financial applications supporting MIS Reporting, Financial Datamart, reconciliation and General Ledger integration.<br>
Managed backlog prioritization, Sprint Planning, stakeholder coordination and delivery governance across business and technology teams.<br>
Managed resources, schedules, risks, dependencies and KPI/WSR reporting.</p>
<p>Managed four concurrent financial-application initiatives covering RPAY Rebranding, LAN-ID remediation, U-ID remediation and RPAY Parser implementation.<br>
Coordinated requirements, development, testing and implementation across business and technology teams.<br>
Delivered initiatives addressing privacy/security, application usability and commission-processing requirements.</p>
<p>Led enterprise backup transformation covering solution definition, planning, estimation, SoW/PCR, implementation and governance.<br>
Focused delivery on operational resilience, cyber-risk reduction and cost optimization.</p>
<p>Led implementation of 250 ServiceNow Self-Service Requests across development, testing and production environments.</p>
<p>Led client-facing technology initiatives, aligning business priorities, delivery plans, stakeholders and execution teams.</p><p> Managed delivery governance across milestones, risks, dependencies and escalations while driving execution against commitments.</p>
<p>Managed L2/L3 delivery, service operations, stakeholder relationships, continual improvement and organizational quality processes.</p>
The AI-first Recruitment Operating System that unifies and automates the entire hiring lifecycle for modern enterprises worldwide.
Dr Job FZ LLC. 2026 © All Rights Reserved
