Mostafa Adel Zaki

<p>Serve as the primary technology advisor to C-suite leadership, delineating the strategic modernization roadmap for aviation trip planning, ground handling, and logistics operations across 200+ countries.</p><p> Architected a cloud-native platform utilizing Microservices, Kafka, Redis, and CI/CD that modernized legacy infrastructure to facilitate real-time global operations at scale.</p><p> Directed the enterprise integration strategy spanning SAP (CCA/SuccessFactors), Salesforce, and Microsoft Power Platform, thereby creating a unified operational data layer that eradicated siloed workflows.</p><p> Deployed AI-powered automation modules to enhance resource scheduling and predictive operational support, substantially minimizing manual intervention across global support workflows.</p><p> Established architecture governance standards, conducted comprehensive vendor evaluations, and spearheaded internal capability-building initiatives to enshrine engineering excellence and fortify long-term delivery velocity.</p>

<p>Founded and scaled a technology studio based in Dubai with engineering centers in Dubai and Egypt, delivering AI-first SaaS platforms and digital transformation programs for government and enterprise clients.</p><p> Articulated the organizational vision, commercial strategy, and technical capability framework, expanding the firm's portfolio across eCommerce, logistics, sports automation, and health tech.</p><p> Architected an ISO-compliant cloud infrastructure on Alibaba Cloud KSA, implementing multi-tenant data isolation, microservices orchestration, and zero-trust security models tailored for regulated sector clients.</p><p> Embedded AI into every client platform: GPT-4o for content generation, Vision AI, RAG-powered search, and intelligent automation, thereby reducing manual effort by an estimated 40% in specific workflows.</p><p> Oversaw cross-regional client relationships and partnerships, driving delivery excellence across GCC and European engagements while maintaining full commercial accountability.</p>

<p>Lead the comprehensive technology strategy and digital transformation of a GCC-wide workplace wellness platform catering to enterprise clients across physical, mental, and financial health domains.<br>
Designed and delivered a scalable, cloud-native multi-tenant architecture that integrates AI recommendation engines, dynamic content pipelines, and enterprise HR systems (SAP SuccessFactors).<br>
Launched 'VI', a proactive AI wellness assistant powered by RAG memory, GPT-4o, and real-time personalization, transforming passive content delivery into intelligent, context-aware engagement.<br>
Established a platform-wide compliance framework, achieving complete alignment with GDPR, SOC2, ISO 27001, and UAE TDRA data residency requirements, essential for securing enterprise client acquisitions.<br>
Championed product roadmap governance across engineering, DevOps, and product functions, and provided executive Power BI dashboards to facilitate data-driven decision-making for enterprise clients.</p>

<p>Built and led a high-performing hybrid engineering organization from the ground up, recruiting and developing a multidisciplinary team while establishing a robust engineering culture, rituals, and delivery standards.<br>
Delivered multiple enterprise digital platforms spanning eCommerce, social club management (including E-wallet, loyalty, events), and an AI-driven personalized recipe platform able to manage multi-million daily transactions.<br>
Architected cloud-native infrastructure on AWS utilizing Kubernetes, Docker, and microservices, achieving SLAs of 99.9%+ uptime and elastic scalability capable of absorbing peak transactional loads.<br>
Drove the technology innovation agenda, maintaining a forward-looking roadmap that encompasses AI/ML applications, modern eCommerce architecture, and enhanced digital engagement capabilities.</p>

<p>Engineered a platform capable of processing 10,000+ daily orders and 100,000+ daily transactions, re-architecting from a fragile monolith to a resilient event-driven microservices platform utilizing Kafka, RabbitMQ, and AWS.<br>
Eradicated third-party SaaS dependency by constructing a proprietary in-house platform, significantly decreasing operational costs while establishing full IP ownership.<br>
Played a pivotal role in securing over $10 million in Series A funding by presenting technology architecture, scalability evidence, and product roadmap directly to global investors.<br>
Led a cross-functional product organization (comprising engineering, product management, and QA) utilizing OKR-driven planning and agile sprints, delivering consistent velocity from Seed through Series A.</p>

<p>Managed offshore delivery for Scandinavian enterprise accounts, directing a team of over 50 engineers across concurrent technology programs while ensuring strict SLA compliance.<br>
Established quality frameworks, performance benchmarks, and mentoring structures that enhanced delivery predictability and client retention rates.</p>

<p>Co-founded and architected a B2B SaaS logistics platform that provides end-to-end shipment visibility across sea, air, rail, and road networks for shippers, freight forwarders, and logistics operators.<br>
Guided the product from conceptualization to market launch, leading all technology, product, and commercial decisions, culminating in the top prize at Startup Bootcamp Dubai 2018.</p>

<p>Developed and owned an internal BI analytics portal that supported Jumia's pan-African eCommerce ventures across 12+ markets, delivering executive insights that influenced regional expansion decisions.<br>
Delivered scalable eCommerce data infrastructure that managed millions of daily transactions, establishing a robust analytical foundation for one of Africa's fastest-growing technology companies.</p>