About Me
Dedicated Professional with over 12 years of core experience in automotive service operations (as a Senior Service Advisor at an authorized Honda HMSI dealership), coupled with hands-on expertise in Electric Vehicle (EV)…
Dedicated Professional with over 12 years of core experience in automotive service operations (as a Senior Service Advisor at an authorized Honda HMSI dealership), coupled with hands-on expertise in Electric Vehicle (EV) manufacturing and assembly. Certified in AI and Prompt Engineering (Google Gemini, IBM SkillsBuild, Simplilearn) with proven capabilities in data annotation, linguistic evaluation, and remote process workflows. Eager to transition into dynamic roles within EV plant operations, AI content training, or remote data operations, bringing strong technical insight, customer relation skills, and adaptability.
Experience
Customer Support Analyst
Option 1: Automotive & Service Advisor Experience ke liye (Best for Honda HMSI / MF Motors background)<ul><li>Managed end-to-end vehicle service operations and customer relations at an authorized dealership.</li><li>Handled customer inquiries, coordinated with technical teams, and ensured high customer satisfaction (CSI) scores.</li><li>Created and processed regular job cards efficiently using HiRise software.</li><li>Maintained accurate service records, spare parts tracking, and daily operational logs adhering to ASDC standards.</li><li></li></ul>Option 2: AI, Data & Technical Operations ke liye (Agar remote ya tech role ke liye apply kar rahe hain)<ul><li>Conducted data evaluation, text annotation, and prompt testing tasks accurately.</li><li>Analyzed technical instructions and applied strict quality guidelines for AI model training.</li><li>Managed remote workflows, handled digital documentation, and delivered assigned targets on schedule.</li></ul><p></p>
PROJECTS
DATA ANNOTATION
<p>Project Title: AI Model Training & Prompt Engineering Optimization</p><p>Organization Name: Self-Directed / Certified Professional Training (Google, IBM SkillsBuild & Simplilearn)</p><p>Project Description: Developed hands-on expertise in Artificial Intelligence tools, Large Language Models (LLMs), and Prompt Engineering techniques. Focused on rigorous data annotation, linguistic evaluation, and testing AI-generated outputs for accuracy and context. Applied prompt structuring methodologies to optimize model responses, streamline remote data workflows, and ensure high-quality standards in AI content training and digital evaluation processes.</p>