mohamed afrith

<p>Supervised and managed all ticketing operations, including ticket bookings, reservations, and cancellations.</p><p> Amadeus, saber and Galileo (issue, re-issue, refund)</p><p> Oversee ticketing operations and ensure smooth functioning of the ticketing department.</p><p> Experienced in handling passengers/customers efficiently with excellent communication and problem-solving skills.</p><p> Ability to work efficiently in a fast-paced environment, handling multiple passenger requests while maintaining high service quality.</p><p> Managed ticket office operations by providing accurate travel solutions, processing airline tickets, and assisting passengers with booking changes while maintaining high service standards.</p><p> Skilled in managing both airline ticketing and visa processing services, including documentation verification, application submission support, and coordinating with clients for smooth travel arrangements.</p><p> Managed ticketing transactions, including ticket issuance, changes, and refunds.</p><p> Manage a team of ticketing agents and provide training and guidance as needed.</p><p> Monitor ticketing processes and implement improvements to increase efficiency and accuracy.</p><p> Resolve customer complaints and issues related to ticketing services.</p><p> Collaborate with airlines, travel agencies, and other partners to ensure seamless ticketing services.</p><p> Prepare reports on ticketing sales, revenue, and customer feedback.</p>

<p>Supervised and managed all ticketing operations, including ticket bookings, reservations, and cancellations.</p><p> Amadeus, saber and Galileo (issue, re-issue, refund)</p><p> Oversee ticketing operations and ensure smooth functioning of the ticketing department.</p><p> Experienced in handling passengers/customers efficiently with excellent communication and problem-solving skills.</p><p> Ability to work efficiently in a fast-paced environment, handling multiple passenger requests while maintaining high service quality.</p><p> Managed ticket office operations by providing accurate travel solutions, processing airline tickets, and assisting passengers with booking changes while maintaining high service standards.</p><p> Skilled in managing both airline ticketing and visa processing services, including documentation verification, application submission support, and coordinating with clients for smooth travel arrangements.</p><p> Managed ticketing transactions, including ticket issuance, changes, and refunds.</p><p> Manage a team of ticketing agents and provide training and guidance as needed.</p><p> Monitor ticketing processes and implement improvements to increase efficiency and accuracy.</p><p> Resolve customer complaints and issues related to ticketing services.</p><p> Collaborate with airlines, travel agencies, and other partners to ensure seamless ticketing services.</p><p> Prepare reports on ticketing sales, revenue, and customer feedback.</p>

<p>Expert in handling multi-segment fare analysis, reservation creation, and ticket issuance with strong attention to detail and adherence to airline policies.</p><p> Maintained records of ticket sales and transactions.</p><p> Experienced in assisting passengers with booking modifications, cancellations, re-routing, and travel inquiries.</p><p> Strong knowledge of airline fare rules, ticketing conditions, and booking class structures.</p><p> Capable of managing complete reservation lifecycle from fare search to ticket issuance and post-ticketing services.</p>

<p>Processed ticket bookings, reservations, and cancellations for customers.</p><p> Coordinated with airlines and travel partners to ensure seamless ticketing services and resolve discrepancies.</p><p> Provided exceptional customer service by addressing inquiries, resolving issues, and assisting with bookings.</p><p> Maintained accurate records of ticket sales, inventory, and financial transactions.</p><p> Participated in training programs and workshops to stay updated on industry trends and best practices.</p>