Mohamad Mehdizadeh

Responsibilities:
• Utilized Python and SQL to gather data from the warehouse and perform analysis on store's data.
• Managed feedback against stock/DWA expectations to drive alignment and improvement actions.
• Investigated queries on sales/stock flow for wider team analysis.
• Conducted analysis into root causes and managed actions to minimize unproductive backstage stocks.
• Managed actions within the critical path action plan for SC&L contribution to new store openings and renewals.
• Coordinated communication of current and projected stock levels and DWA with channel teams.
• Participated in the feedback process with stores & e-commerce to align expectations and improve stock placement.
• Challenged forecast and inventory peers to drive better DWA, inventory turns, and stock flow.
Achievements:
• Successfully aligned feedback processes, leading to improved stock/DWA alignment and outcomes.
• Contributed to enhanced team performance in forecast accuracy and stock placement, optimizing DWA and minimizing operating costs.
• Investigated queries effectively, leading to actionable insights and minimized backstage stocks.
• Facilitated smooth communication of stock levels and DWA, improving coordination with channel teams.
• Improved stock placement through effective feedback processes with stores & e-commerce.
• Drove improvements in DWA, inventory turns, and stock flow through effective challenge and collaboration.
• Optimized control of backstage stock, enhancing operational efficiency.

<p>Utilized Python and SQL to gather data from the warehouse and perform analysis on store's data.<br>
Managed feedback against stock/DWA expectations to drive alignment and improvement actions.<br>
Investigated queries on sales/stock flow for wider team analysis.<br>
Conducted analysis into root causes and managed actions to minimize unproductive backstage stocks.<br>
Managed actions within the critical path action plan for SC&L contribution to new store openings and renewals.<br>
Coordinated communication of current and projected stock levels and DWA with channel teams.<br>
Participated in the feedback process with stores & e-commerce to align expectations and improve stock placement.<br>
Challenged forecast and inventory peers to drive better DWA, inventory turns, and stock flow.<br>
Successfully aligned feedback processes, leading to improved stock/DWA alignment and outcomes.<br>
Contributed to enhanced team performance in forecast accuracy and stock placement, optimizing DWA and minimizing operating costs.<br>
Investigated queries effectively, leading to actionable insights and minimized backstage stocks.<br>
Facilitated smooth communication of stock levels and DWA, improving coordination with channel teams.<br>
Improved stock placement through effective feedback processes with stores & e-commerce.<br>
Drove improvements in DWA, inventory turns, and stock flow through effective challenge and collaboration.<br>
Optimized control of backstage stock, enhancing operational efficiency.</p>

<p>Conducting an in-depth analysis of customer purchasing behaviour and preferences by analysing data from customers who buy medicine and beauty products on platforms such as Amazon and eBay.<br>
Utilizing advanced data analysis techniques to identify trends, patterns, and insights related to customer preferences, product performance, and market dynamics.<br>
Generating comprehensive reports and visualizations using Python, SQL, and data visualization platforms (e.g., Tableau, Power BI) to effectively communicate findings and recommendations to key stakeholders.<br>
Employing statistical analysis and forecasting methods to predict demand, optimise inventory management, and reduce stock-outs, ensuring an uninterrupted supply chain for the pharmacy.<br>
Continuously monitor and evaluate the effectiveness of implemented strategies and initiatives, making data-driven adjustments to improve overall sales performance and customer satisfaction.<br>
Identifying and leveraging key insights from customer data to enhance product offerings and sales strategies, resulting in a notable increase in customer engagement and revenue.<br>
Developing and implementing a demand forecasting model that significantly reduces stock-out instances, ensuring a continuous supply of essential medicines and beauty products, thereby improving customer satisfaction.<br>
Producing data-driven reports and visualizations that provide actionable insights to the management team, facilitating data-driven decision-making and the optimization of inventory levels.<br>
Leading initiatives to fine-tune inventory management processes, reducing excess stock and lowering operational costs while maintaining high service levels.</p>

<p>Collaborated with Geeks Company as a data analyst to conduct comprehensive data analysis, leveraging tools such as Google Analytics, Firebase, Tableau, and Power BI.<br>
Utilized Python and SQL to extract, transform, and analyse large datasets, generating valuable insights and actionable recommendations that significantly influenced the company's business strategy.<br>
Employed Tableau and Power BI to produce interactive dashboards that were aesthetically appealing, resulting in improved data visualization and more efficient reporting of key discoveries, trends, and KPIs.<br>
Applied machine learning techniques, including Predictive Modelling, Natural Language Processing, and User Proficiency Prediction, to enhance Geeks Company's understanding of user behaviour and personalize their services, which led to a noticeable increase in user engagement and satisfaction.<br>
Collaborated closely with cross-functional teams, including developers and business executives, to ensure the seamless implementation of data-driven solutions that had a positive impact on the company's product offerings and revenue growth.<br>
Successfully provided insights and recommendations based on data analysis that led to a 15% increase in user engagement within the first quarter.<br>
Designed and implemented interactive dashboards that improved data visualization, resulting in more informed decision-making and a 20% reduction in the time required for monthly reporting.<br>
Developed and deployed machine learning models that enhanced user personalization, resulting in a 10% increase in customer satisfaction and a 12% increase in retention rates.<br>
Collaborated with cross-functional teams to ensure the successful implementation of data-driven solutions, leading to a 25% increase in the company's revenue over a six-month period.</p>

<p>Managed accounts for the company, overseeing all aspects of customer interactions and account growth.<br>
Maintained high standards of customer service by addressing customer issues and concerns in a timely and effective manner.<br>
Implemented sales strategies with a focus on understanding and meeting customer needs and preferences.<br>
Efficiently handled order processing, inventory management, and customer inquiries to ensure a seamless buying experience.<br>
Continuously monitored customer feedback and reviews and promptly addressed any issues or concerns.<br>
Optimized account management strategies, resulting in increased client satisfaction, loyalty, and overall account growth.<br>
Elevated customer service standards, leading to improved customer retention rates.<br>
Drove sales performance to new heights, maintaining a strong focus on customer needs and preferences, resulting in consistent high-level sales.<br>
Ensured a seamless buying experience for customers, enhancing customer satisfaction and encouraging repeat business.<br>
Proactively monitored customer feedback and reviews, promptly resolving issues and continuously improving the customer experience, resulting in a consistently high level of customer satisfaction and a positive brand reputation.</p>

<p>Utilized social media platforms, including Instagram, WhatsApp, and Telegram, to proactively establish and maintain communication channels with clients.<br>
Conducted comprehensive research and provided strategic recommendations to optimize communication strategies.<br>
Collaborated with diverse teams in various languages to foster synergy and improve cooperation.<br>
Arranged appointments with managers of chain shops and facilitated productive partnerships and business opportunities.<br>
Elevated client engagement and satisfaction by leveraging social media platforms, resulting in increased client interaction and strengthened relationships.<br>
Drove business growth and expanded market reach through effective communication and strategic recommendations.<br>
Enhanced cooperation among diverse teams, promoting a cohesive work environment.<br>
Successfully arranged numerous appointments with managers of chain shops, forging valuable connections and expanding the company's client base.</p>

<p>Enhanced customer experience by consistently preparing and serving a wide variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas, resulting in high customer satisfaction ratings.<br>
Provided exceptional guest service by actively engaging with customers, addressing their inquiries, and accommodating their preferences, resulting in positive customer feedback and increased customer retention.<br>
Collaborated effectively with a diverse team, fostering a cooperative work environment that contributed to streamlined operations and efficient service delivery.<br>
Demonstrated strong time management skills by efficiently handling multiple tasks and prioritizing responsibilities, leading to smooth daily operations and minimal wait times for customers.</p>