Mohamad Mehdizadeh

Responsibilities:
• Utilized Python and SQL to gather data from the warehouse and perform analysis on store's data.
• Managed feedback against stock/DWA expectations to drive alignment and improvement actions.
• Investigated queries on sales/stock flow for wider team analysis.
• Conducted analysis into root causes and managed actions to minimize unproductive backstage stocks.
• Managed actions within the critical path action plan for SC&L contribution to new store openings and renewals.
• Coordinated communication of current and projected stock levels and DWA with channel teams.
• Participated in the feedback process with stores & e-commerce to align expectations and improve stock placement.
• Challenged forecast and inventory peers to drive better DWA, inventory turns, and stock flow.
Achievements:
• Successfully aligned feedback processes, leading to improved stock/DWA alignment and outcomes.
• Contributed to enhanced team performance in forecast accuracy and stock placement, optimizing DWA and minimizing operating costs.
• Investigated queries effectively, leading to actionable insights and minimized backstage stocks.
• Facilitated smooth communication of stock levels and DWA, improving coordination with channel teams.
• Improved stock placement through effective feedback processes with stores & e-commerce.
• Drove improvements in DWA, inventory turns, and stock flow through effective challenge and collaboration.
• Optimized control of backstage stock, enhancing operational efficiency.

Utilized Python and SQL to gather data from the warehouse and perform analysis on store's data.
Managed feedback against stock/DWA expectations to drive alignment and improvement actions.
Investigated queries on sales/stock flow for wider team analysis.
Conducted analysis into root causes and managed actions to minimize unproductive backstage stocks.
Managed actions within the critical path action plan for SC&L contribution to new store openings and renewals.
Coordinated communication of current and projected stock levels and DWA with channel teams.
Participated in the feedback process with stores & e-commerce to align expectations and improve stock placement.
Challenged forecast and inventory peers to drive better DWA, inventory turns, and stock flow.
Successfully aligned feedback processes, leading to improved stock/DWA alignment and outcomes.
Contributed to enhanced team performance in forecast accuracy and stock placement, optimizing DWA and minimizing operating costs.
Investigated queries effectively, leading to actionable insights and minimized backstage stocks.
Facilitated smooth communication of stock levels and DWA, improving coordination with channel teams.
Improved stock placement through effective feedback processes with stores & e-commerce.
Drove improvements in DWA, inventory turns, and stock flow through effective challenge and collaboration.
Optimized control of backstage stock, enhancing operational efficiency.

Conducting an in-depth analysis of customer purchasing behaviour and preferences by analysing data from customers who buy medicine and beauty products on platforms such as Amazon and eBay.
Utilizing advanced data analysis techniques to identify trends, patterns, and insights related to customer preferences, product performance, and market dynamics.
Generating comprehensive reports and visualizations using Python, SQL, and data visualization platforms (e.g., Tableau, Power BI) to effectively communicate findings and recommendations to key stakeholders.
Employing statistical analysis and forecasting methods to predict demand, optimise inventory management, and reduce stock-outs, ensuring an uninterrupted supply chain for the pharmacy.
Continuously monitor and evaluate the effectiveness of implemented strategies and initiatives, making data-driven adjustments to improve overall sales performance and customer satisfaction.
Identifying and leveraging key insights from customer data to enhance product offerings and sales strategies, resulting in a notable increase in customer engagement and revenue.
Developing and implementing a demand forecasting model that significantly reduces stock-out instances, ensuring a continuous supply of essential medicines and beauty products, thereby improving customer satisfaction.
Producing data-driven reports and visualizations that provide actionable insights to the management team, facilitating data-driven decision-making and the optimization of inventory levels.
Leading initiatives to fine-tune inventory management processes, reducing excess stock and lowering operational costs while maintaining high service levels.

Collaborated with Geeks Company as a data analyst to conduct comprehensive data analysis, leveraging tools such as Google Analytics, Firebase, Tableau, and Power BI.
Utilized Python and SQL to extract, transform, and analyse large datasets, generating valuable insights and actionable recommendations that significantly influenced the company's business strategy.
Employed Tableau and Power BI to produce interactive dashboards that were aesthetically appealing, resulting in improved data visualization and more efficient reporting of key discoveries, trends, and KPIs.
Applied machine learning techniques, including Predictive Modelling, Natural Language Processing, and User Proficiency Prediction, to enhance Geeks Company's understanding of user behaviour and personalize their services, which led to a noticeable increase in user engagement and satisfaction.
Collaborated closely with cross-functional teams, including developers and business executives, to ensure the seamless implementation of data-driven solutions that had a positive impact on the company's product offerings and revenue growth.
Successfully provided insights and recommendations based on data analysis that led to a 15% increase in user engagement within the first quarter.
Designed and implemented interactive dashboards that improved data visualization, resulting in more informed decision-making and a 20% reduction in the time required for monthly reporting.
Developed and deployed machine learning models that enhanced user personalization, resulting in a 10% increase in customer satisfaction and a 12% increase in retention rates.
Collaborated with cross-functional teams to ensure the successful implementation of data-driven solutions, leading to a 25% increase in the company's revenue over a six-month period.

Managed accounts for the company, overseeing all aspects of customer interactions and account growth.
Maintained high standards of customer service by addressing customer issues and concerns in a timely and effective manner.
Implemented sales strategies with a focus on understanding and meeting customer needs and preferences.
Efficiently handled order processing, inventory management, and customer inquiries to ensure a seamless buying experience.
Continuously monitored customer feedback and reviews and promptly addressed any issues or concerns.
Optimized account management strategies, resulting in increased client satisfaction, loyalty, and overall account growth.
Elevated customer service standards, leading to improved customer retention rates.
Drove sales performance to new heights, maintaining a strong focus on customer needs and preferences, resulting in consistent high-level sales.
Ensured a seamless buying experience for customers, enhancing customer satisfaction and encouraging repeat business.
Proactively monitored customer feedback and reviews, promptly resolving issues and continuously improving the customer experience, resulting in a consistently high level of customer satisfaction and a positive brand reputation.

Utilized social media platforms, including Instagram, WhatsApp, and Telegram, to proactively establish and maintain communication channels with clients.
Conducted comprehensive research and provided strategic recommendations to optimize communication strategies.
Collaborated with diverse teams in various languages to foster synergy and improve cooperation.
Arranged appointments with managers of chain shops and facilitated productive partnerships and business opportunities.
Elevated client engagement and satisfaction by leveraging social media platforms, resulting in increased client interaction and strengthened relationships.
Drove business growth and expanded market reach through effective communication and strategic recommendations.
Enhanced cooperation among diverse teams, promoting a cohesive work environment.
Successfully arranged numerous appointments with managers of chain shops, forging valuable connections and expanding the company's client base.

Enhanced customer experience by consistently preparing and serving a wide variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas, resulting in high customer satisfaction ratings.
Provided exceptional guest service by actively engaging with customers, addressing their inquiries, and accommodating their preferences, resulting in positive customer feedback and increased customer retention.
Collaborated effectively with a diverse team, fostering a cooperative work environment that contributed to streamlined operations and efficient service delivery.
Demonstrated strong time management skills by efficiently handling multiple tasks and prioritizing responsibilities, leading to smooth daily operations and minimal wait times for customers.