Milica Mandic

Milica Mandic

Financial Data Analyst
Serbia
German, English

About Me

Financial Data Analyst with experience in financial data collection, analysis, automation, and reporting. Skilled in SQL, Python, Excel, Power BI, CRM, and customer support, with a background in banking, underwriting, an…

Experience

Financial Data Analyst

Teletrader, Belgrade, Serbia
Jul 2023 - Present · 3 years 3 months

<p>Collect and organize financial data from various sources using SQL to extract, manipulate, and summarize large datasets<br>
Implement web scripts to automate the import of financial data from various online sources<br>
Conduct analysis of financial data using Python and Excel for in-depth calculations<br>
Engage in long-term projects within the company to improve data quality<br>
Offer customer support for foreign clients and users of data, providing guidance and addressing and resolving issues related to financial data<br>
Utilize Power BI to create interactive dashboards and reports<br>
Collaborate with cross-functional teams to provide data insights, analytical support, and support decision-making<br>
Conduct analysis of investment data, including stock market trends, company performance, and financial indicators, to support investment processes</p>

Data Analyst

Teletrader
Jul 2023 - Present · 3 years 4 months

Fetching data from service, Import/export data
Working with raw files, Using funcionts on Excel, collecting and modeling data, database queries on my Sql, creating Python scripts, analizing data and helping other teams to make descisions, etc

Underwritter

Super Ego Holding, Belgrade, Serbia
Jan 2023 - Jul 2023 · 6 months

<p>Collaborate with other teams, including fraud and risk management, to investigate suspicious activities and potential losses<br>
Review and analyze financial documents, credit reports, and other relevant information to verify the accuracy and completeness of applicant data<br>
Communicate proactively with clients through phone calls and video calls to gather additional information, clarify, and provide guidance throughout the underwriting process<br>
Communicate underwriting decisions with management and provide recommendations as needed</p>

Senior Account Manager

Fortrade Ltd, Belgrade, Serbia
Jan 2021 - Jan 2023 · 2 years

<p>Perform high intensity sales within the stock exchange market, maintaining client relationships, driving revenue growth, and exceeding sales targets<br>
Develop and implement sales strategies to attract new clients and retain existing clients within the stock exchange market<br>
Coordinate with research analysts and investment strategists to deliver comprehensive solutions tailored for clients<br>
Stay updated on industry regulations, market trends, and market news<br>
Mentor and coach junior account managers, providing guidance and support to enhance their sales skills and professional development<br>
Follow regulatory requirements and compliance standards, including AML and KYC<br>
Develop and track metrics to measure success<br>
Use CRM software in daily work</p>

Junior Account manager

KapitalRS, Belgrade, Serbia
Jan 2020 - Jan 2021 · 1 year

<p>Actively engage in both in-person and direct phone sales activities to attract new clients and retain existing clients within the stock exchange market<br>
Educate clients on investment products, market trends, and risk management strategies to help them make informed decisions<br>
Stay informed about industry regulations, market trends, and news<br>
Collaborate with the investment team to understand the firm's investment thesis</p>

Banking officer

Banca Intesa, Belgrade, Serbia
Jan 2015 - Jun 2019 · 4 years 5 months

<p>Provide customer service by answering questions, solving problems, and assisting with account-related transactions<br>
Open new accounts, including checking, savings, and certificates of deposit, ensuring all required documentation is accurately completed and filed<br>
Assist customers with loan applications, explain available loan options, and facilitate the loan approval process<br>
Process account transactions such as deposits, withdrawals, transfers, and loan payments, following bank policies<br>
Sell bank products and services to customers based on their financial needs<br>
Follow banking regulations and compliance standards, including customer identification procedures</p>

Skills

Analytics Data Analysis Professional Information Systems Management Data Mining Microsoft Access Statistical Analysis System (SAS) Structured Query Language (SQL) Data Representation Data Analysis Skills Power BI R Programming Language (R) Tableau Microsoft Excel Python Data Entry Data Modeling Statistical knowledge Critical thinking Attention to detail Problem solving Communication skills Negotiation skills KPI Sales CRM Customer support AML KYC
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