About Me
A dynamic, results-oriented individual with strong communication and problem-solving skills with 3 years of experience in Business Analysis and Data Analysis
Proven expertise in ERP implementation, traceability matrix de…
A dynamic, results-oriented individual with strong communication and problem-solving skills with 3 years of experience in Business Analysis and Data Analysis
Proven expertise in ERP implementation, traceability matrix development, and system user access documentation.
Experience of Forecasting and manipulating data for various items
Experience of working on Excel- concatenate formula, spreadsheet programs, X-lookups,remove duplicates and pivot tables and Google Apps Advanced quantitative, analytical, and data analysis aptitude.
Exhibits superior decision-making abilities with an in-depth understanding of data analysis, data visualization, and customer service skills, coupled with an eagerness to continually learn, develop, and excel in the field of data-driven decision-making.
Proficient in PowerBI, QuickBooks, MS Word, MS Excel, PowerPoint, Outlook, and Adobe Acrobat.
Experience
Business Data Analyst
• Worked with development teams to translate business requirements into technical requirements.
• Analyzed business processes to identify areas for improvement and optimization.
• Developed use cases and user stories to describe system functionality.
• Leveraged SQL and Python to analyze financial data, optimizing reporting and decision-making processes.
• Developed Power BI dashboards to visualize data and provide real-time financial insights.
• Collaborated with stakeholders to gather business requirements, aiding in the development of database models.
• Communicated project status and results to senior management and stakeholders.
• Collaborated with cross-functional teams to improve data quality and streamline processes.
• Presented findings and recommendations to senior management to inform business strategy and decision-making.
• Analyzed large data sets from various sources and provided insights to stakeholders to support strategic business decisions.
• Assisted in the planning and execution of projects, including project scoping, scheduling, and risk management.
Environment: MS Visio, Excel, SQL, Python, Power BI, JIRA, MS Project, MS Access, MS Office suite
Business Analyst
Liaised between technology and business to ensure understanding of project goals and determine feasibility of solutions.
Elicited and documented requirements using Interviews, Document Analysis, Business Process Descriptions, Use Cases, and Workflow Analysis
Documented Business Requirements, Use Cases, Business Rules and Flowcharts
Worked collaboratively with key clients and stakeholders to continuously enhance reporting and identify KPI’s.
Translated client requirements into functional specifications using MS Visio and managed the design and execution of new projects.
Interacted extensively with the Business Owners to understand the excellent client relationship with both business and the workings team through alignment of project goals
Creating target lists of customers through analyzing customer-based data and doing in-depth analysis to measure results.
Worked with key stakeholders to analyze business problems or opportunities, determine root causes and evaluate solutions that deliver tangible business benefits.
Assisted in conducting research and analysis of business requirements understanding business issues and the challenges of the industry.
Using a variety of techniques, such as use cases, business process models, conducted the analysis required to identify root causes of problems and determine the range of options available for solving.
Demonstrated a strong understanding of business processes, client business operations or needs and knowledge to innovate and make business processes more efficient.
Participated in quality management reviews to ensure they fulfill the requirements.
Monitored project progress, resolve technical/logistical issues, identify conflicts for re- prioritization, prepare/monitor budgets and sign off deliverables.
Environment: JIRA, MS Word, Excel, SQL, MS project, MS Visio UML, MS Project & SharePoint.
Data Analyst
Worked closely with Project Manager to understand the reporting requirements which could benefit the leadership.
Collaborated with various teams such as underwriting, claims, actuarial, marketing, and finance to understand their data requirements.
Created data visualizations and insights using MS Power BI, enhancing the understanding of sales patterns.
Collaborated with the team to understand business needs and accordingly managed the database.
Conducted data analysis on product usage, customer feedback, and financial data to identify opportunities for improvement.
Identified and recommended process improvements to streamline data collection, analysis, and reporting.
Communicated project status and results to senior management and stakeholders.
Created and maintained dashboards using Tableau and PowerBI to track KPIs such as product adoption, customer satisfaction, and revenue growth.
Collaborated with IT team to ensure data accuracy and completeness and to integrate data from different sources.
Designed and implemented a data dashboard using Tableau, providing real-time visibility into key performance metrics, resulting in a 15% improvement in claim processing times.
Environment: SQL, Power BI, Tableau, MS. Visio, Excel, Spotfire, Microsoft reporting services, Jira.