Manoj Jahgirdar

Manoj Jahgirdar

Senior AI Engineer
India
Hindi, English

About Me

Senior AI Engineer with 7 years of experience designing and building scalable distributed systems and production-grade AI systems. Strong background in backend engineering, system design, and applied machine learning, wi…

Experience

Senior AI Engineer

IBM Software Labs, IBM India Pvt. Ltd.
Jul 2019 - Present · 7 years 3 months

<p>Architected and delivered a self-service KYC multi-agent AI system performing Customer Due Diligence (CDD), Adverse Media Analysis, and Enhanced Due Diligence (EDD).<br>
Enabled human-in-the-loop approvals.<br>
Reduced KYC processing effort by about 80%.<br>
Designed and built a scalable LLM-powered Text-to-SQL system translating business questions into optimized SQL queries and automated insights.<br>
Led architecture and development of an agentic AI system for financial advisors, integrating LLM services with enterprise backend systems.<br>
Delivered about 3 hours/day productivity gains per advisor.<br>
Built an enterprise conversational AI assistant for banking and insurance customer support using LLMs and RAG.<br>
Achieved about 65% query containment rate.<br>
Developed an LLM-powered SRE Agent to automate on-call workflows, execute runbooks, and resolve common incidents.<br>
Improved SLA compliance by about 25%.<br>
Contributed to agentic AI solutions for project management automation.<br>
Improved PMO productivity by about 60%.</p>

Senior AI Engineer

IBM Software Labs, IBM India Pvt. Ltd.
Jul 2019 - Present · 7 years 4 months

Architected and delivered a self-service KYC multi-agent AI system performing Customer Due Diligence (CDD), Adverse Media Analysis, and Enhanced Due Diligence (EDD), enabling human-in-the-loop approvals and reducing KYC processing effort by about 80%., Designed and built a scalable LLM-powered Text-to-SQL system translating business questions into optimized SQL queries and automated insights, resulting in a multi-million dollar partner opportunity., Led architecture and development of an agentic AI system for financial advisors, integrating LLM services with enterprise backend systems and delivering about 3 hours/day productivity gains per advisor, supporting enterprise deals worth millions, Built an enterprise conversational AI assistant for banking and insurance customer support using LLMs and RAG, achieving about 65% query containment rate and enabling multiple high-value partner deployments., Developed an LLM-powered SRE Agent to automate on-call workflows, execute runbooks, and resolve common incidents, improving SLA compliance by about 25%., Contributed to agentic AI solutions for project management automation, improving PMO productivity by about 60% and supporting partner engagements.

Software Developer Intern

IBM Software Labs, IBM India Pvt. Ltd.
Jan 2019 - Jul 2019 · 6 months

<p>Contributed to a cloud-backed personalized retail application.<br>
Integrated 4 REST APIs.<br>
Delivered over 1,000 product images.<br>
Application was adopted by Middle East retail stakeholders.</p>

Software Developer Intern

IBM Software Labs, IBM India Pvt. Ltd.
Jan 2019 - Jul 2019 · 5 months

Contributed to a cloud-backed personalized retail application, measured by integration of 4 REST APIs and delivery of over 1,000 product images, adopted by Middle East retail stakeholders.

Skills

AI/ML (Applied): Large Language Models (LLMs) AI/ML (Applied): Agentic AI Systems AI/ML (Applied): Multi-Agent Orchestration AI/ML (Applied): RAG AI/ML (Applied): Prompt Engineering AI/ML (Applied): Text-to-SQL AI/ML (Applied): Human-in-the-Loop Systems AI/ML (Applied): NLP AI/ML (Applied): Supervised & Unsupervised Learning Programming & Backend Engineering: Python Programming & Backend Engineering: Java Programming & Backend Engineering: Go Programming & Backend Engineering: JavaScript Programming & Backend Engineering: RESTful APIs Programming & Backend Engineering: Microservices Programming & Backend Engineering: Object-Oriented Design Programming & Backend Engineering: API Contracts Programming & Backend Engineering: Schema Design Frameworks & Agentic Tools: LangChain Frameworks & Agentic Tools: LangGraph Frameworks & Agentic Tools: CrewAI Frameworks & Agentic Tools: AutoGen Frameworks & Agentic Tools: Google ADK Frameworks & Agentic Tools: FastAPI Frameworks & Agentic Tools: Flask Frameworks & Agentic Tools: Django Frameworks & Agentic Tools: Model Context Protocol (MCP) Frameworks & Agentic Tools: Agent-to-Agent (A2A) ML & CV Libraries: Scikit-learn ML & CV Libraries: OpenCV ML & CV Libraries: YOLO Data & Storage: SQL Data & Storage: NoSQL Data & Storage: MongoDB Data & Storage: PostgreSQL Data & Storage: MySQL Data & Storage: ChromaDB Data & Storage: FAISS Data & Storage: Pinecone Data & Storage: Qdrant Data Science & Visualization: Pandas Data Science & Visualization: NumPy Data Science & Visualization: Matplotlib Cloud & DevOps: AWS Cloud & DevOps: Google Cloud Platform (GCP) Cloud & DevOps: Microsoft Azure Cloud & DevOps: IBM Cloud Cloud & DevOps: Kubernetes Cloud & DevOps: Docker Cloud & DevOps: CI/CD Pipelines Cloud & DevOps: Automation Cloud & DevOps: SRE Practices Managed AI Platforms: Amazon Bedrock Managed AI Platforms: Google Vertex AI Testing: Unit Testing Testing: Integration Testing Testing: CI/CD Testing: Test driven development (TDD) Open-source contribution: Cloud-native toolkit (4 PRs accepted) Open-source contribution: IBM Granite community (1PR accepted) Open-source contribution: ContextForge MCP Gateway (1PR accepted) Professional Skills: Thought Leadership - Guest speaker at IIM Bangalore twice Professional Skills: Presentation skills - 1st place in technical paper presentation twice Professional Skills: Communication - Cambridge Business English - B1 Professional Skills: Technical mentorship - IBM Mentor Professional Skills: External eminence - Participated in Meta-llama hackathon Large Language Models (LLMs) Agentic AI Systems Multi-Agent Orchestration RAG Prompt Engineering Text-to-SQL Human-in-the-Loop Systems NLP Supervised Learning Unsupervised Learning Python Java Go JavaScript RESTful APIs Microservices Object-Oriented Design API Contracts Schema Design LangChain LangGraph CrewAI AutoGen Google ADK FastAPI Flask Django Spring Boot Model Context Protocol (MCP) Agent-to-Agent (A2A) Scikit-learn OpenCV YOLO SQL NoSQL MongoDB PostgreSQL MySQL ChromaDB FAISS Pinecone Qdrant Pandas NumPy Matplotlib AWS Google Cloud Platform (GCP) Microsoft Azure IBM Cloud Kubernetes
Report this Profile?