majed khalifah

majed khalifah

E X E C U T I V E / P E R S O N A L A S S I S T A N T
Saudi Arabia
English, Arabic
Full-time On-site

About Me

A strong commitment to enhancing business efficiency and supporting executive leadership is demonstrated through over 16 years of experience in highpressure environments. Proven expertise in project management and data a…

Experience

Executive Assistant

Wealth Management · Al Makhwah , Saudi Arabia
Jan 2020 - Jan 2023 · 3 years

<p>• Coordinated and managed the CEO’s agenda, scheduling 1,000+ meetings and events with 100% on-time delivery, ensuring optimal use of executive time.</p><p>• Organized and facilitated high-level board meetings and strategic discussions, preparing presentations, reports, and briefing materials to support executive decision-making.</p><p>• Successfully handled all international and domestic travel arrangements, reducing costs by 20% through vendor negotiations and proactive planning.</p><p>• Implemented structured workflows and digital systems that enhanced office efficiency, cutting response times for correspondence by 35%.</p><p>• Acted as a key liaison between the CEO and stakeholders (government entities, financial institutions, and international partners), ensuring professional and timely communication.</p><p>• Supported budget monitoring and expense reporting for the CEO’s office, ensuring financial accuracy and compliance.</p><p>• Maintained strict confidentiality while managing sensitive information, enhancing trust with executive leadership </p>

General Manager Assistant

ENTEC Environmental Technology · Jeddah , Makkah , Saudi Arabia
Jan 2015 - Dec 2019 · 4 years 11 months

<p>• Established and structured all administrative departments, overseeing recruitment, onboarding, HR, and government relations processes.</p><p></p><p>• Developed the company’s first centralized staff database, improving workforce tracking and HR efficiency.</p><p></p><p>• Managed government relations, including CR renewals, municipality licenses, Iqama processing, and labor compliance.</p><p></p><p>• Coordinated meetings, drafted correspondence, and represented the GM in external meetings, ensuring smooth operations and communication.</p><p></p><p>• Implemented office workflows that reduced administrative bottlenecks and improved departmental coordination by 40%.</p><p></p><p>• Negotiated with suppliers and service providers, optimizing procurement processes and reducing office supply costs by 15%.</p><p></p><p>• Handled translation, follow-up, and responses for all incoming international correspondence, ensuring accuracy and timely communication. </p>

Customer Service Manager Secretary

M. Al Nahdi Group Holding spare parts (Maiz) · Jeddah , Makkah , Saudi Arabia
Jan 2013 - Nov 2014 · 1 year 10 months

<p>• Achieved operational goals by staying up-to-date with product features, insurance regulations, and internal processes while maintaining brand reliability.</p><p></p><p>• Provided exceptional client-focused support, handling incoming calls, customer billing, and troubleshooting device requests.</p><p></p><p>• Developed diverse skills in web-based telecommunications support and customer service operations.</p><p></p><p>• Built and maintained strong customer relationships, creating loyalty and repeat business.</p><p></p><p>• Consistently exceeded performance metrics, ranking in the Top Ten Sales Leaders among several hundred Call Center Representatives. </p>

Assistant Director of Operations

Alwan company for agriculture and environmental services · Jeddah , Makkah , Saudi Arabia
Jan 2007 - Nov 2012 · 5 years 10 months

<p>• Managed confidential administrative and payroll processes, ensuring accuracy, compliance, and employee satisfaction.</p><p></p><p>• Oversaw diverse HR functions including recruitment, pre-employment testing, onboarding, orientation, benefits administration, and personnel file</p><p></p><p>management.</p><p></p><p>• Acted as Corporate Liaison with candidates, guiding them throughout the onboarding journey to ensure smooth integration.</p><p></p><p>• Generated detailed reports on employee attendance, pay rates, and payroll checks, supporting accurate billing and workforce planning.</p><p></p><p>• Streamlined the recruitment process by eliminating unnecessary steps, reducing hiring time and costs.</p><p></p><p>• Assisted department heads with payroll audits, corrections, and compliance monitoring.</p><p></p><p>• Served as on-site system administrator, setting up employee email accounts and troubleshooting technical issues to maintain business continuity. </p>

Skills

Content Marketing Customer Assistance Data Evaluation Data Analysis Professional Digital Marketing Email Marketing Financial Reporting Standards Google Analytics Lead Generation Microsoft Excel Microsoft Office Freight Management Network Security Python Correspondence Oversight Social Media Marketing Social Media Optimization Audit Engagements B2B Marketing Call Control XML Communications Conflict Resolution Customer Service Centers Customer Service Functions Customer Service Management Customer Care Data Cleansing Data Science Digital Marketing & Sales Email Handling Facebook Marketing Financial Modeling Pharmacy Fellowship Home Management Instagram Marketing Analytical Thinking Software Engineering Coordination Search Engine Marketing Statistical Data Management Travel Arrangement Issue Settlement Web Data Analytics Google AdSense Graphic and Visual Design Project Scheduling Tableau Time Optimization Graphic Designer Dispute Management Sonography Management Skills Creativity project management Administrative Dept Costumer Services Information Technology secretarial executive Administrative supervision Project Communications Data Cleaning and Fluency Predictive Analytics and Data Mining SQL Reporting and Analysis Tableau and Power BI Essential Training Content Marketing Foundations Google Ads and Analytics Training SEO and Social Media Marketing Strategies Executive and Administrative Support Calendar and Agenda Management Team Building and Leadership Data Analysis and Reporting Digital Marketing Strategies Financial Planning and Budgeting Office Organization and Confidentiality Multilingual Communication: English and Arabic Office Organization Confidentiality Project Management Strategic Planning Microsoft Project Financial Analysis Excel Data Cleaning Predictive Analytics Data Mining SQL Power BI SEO Decision Making Analyzing Issues Collaboration Delegation Goal Setting Group Leadership Meeting Scheduling Travel Planning Budget Monitoring Expense Reporting Stakeholder Engagement Reporting Vendor Negotiation Organizational Skills Communication Skills Attention to Detail Multitasking Adaptability Team Collaboration Recruitment Onboarding HR Government Relations Payroll Web-based Telecommunications Support Translation Data Visualization Project Stakeholder Management Requirements Management Scheduling
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