Maha Osman

• Spearheaded the analysis of complex data trends and anomalies, substantially elevating the capability to pinpoint abnormal
behavior and tackle fraudulent activities.
• Meticulously identified, analyzed, and reported diverse telecom fraud incidents, assessing potential revenue impacts and guiding
critical strategic decisions.
• Masterfully summarized complex data, using advanced visualization techniques to highlight crucial insights, thus enabling robust
and informed business decision-making.
• Pioneered the development and automation of cutting-edge fraud detection processes, and updated fraud rules & KPIs significantly
boosting the efficiency and speed of investigations.
• Played a key role in facilitating cross-functional collaboration, bridging gaps between Commercial, IT, and technical departments
to enhance fraud detection and implementation of solution for preventing revenue leakages.
• Created Mobile Money Rules to Investigate & Identify fraudulent transactions.
• Vigilantly monitored and analyzed traffic and revenue trends across various streams, making pivotal contributions to the optimization of revenue systems.

Spearheaded the analysis of complex data trends and anomalies, substantially elevating the capability to pinpoint abnormal behavior and tackle fraudulent activities.
Meticulously identified, analyzed, and reported diverse telecom fraud incidents, assessing potential revenue impacts and guiding critical strategic decisions.
Masterfully summarized complex data, using advanced visualization techniques to highlight crucial insights, thus enabling robust and informed business decision-making.
Pioneered the development and automation of cutting-edge fraud detection processes, and updated fraud rules & KPIs significantly boosting the efficiency and speed of investigations.
Played a key role in facilitating cross-functional collaboration, bridging gaps between Commercial, IT, and technical departments to enhance fraud detection and implementation of solution for preventing revenue leakages.
Created Mobile Money Rules to Investigate & Identify fraudulent transactions.
Vigilantly monitored and analyzed traffic and revenue trends across various streams, making pivotal contributions to the optimization of revenue systems.

Revolutionized the service provision cycle through strategic IT system implementations, markedly improving service delivery efficiency.
Formulated and executed tariffs, policies, and processes for the Sudatel Data Center, ensuring full alignment with overarching business goals.
Developed and executed a comprehensive roadmap and target plans for Sudatel's datacenter, significantly contributing to the company's strategic planning initiatives.
Ingeniously planned and designed cloud-based applications, harmonizing business objectives with customer needs to optimize returns and satisfaction.
Keenly monitored and managed the growth of revenues and customer bases in various segments, expertly balancing cost management with customer expectations to drive business expansion.

Conducted thorough testing and evaluation of new software programs, ensuring peak performance and functionality.
Diligently maintained and upgraded existing software systems, significantly enhancing reliability and operational efficiency.
Expertly utilized modern development tools such as Git, VueJs, NodeJs, MySQL, fostering high-quality code development and efficient team collaboration.
Innovatively upgraded and added new features to web applications, elevating user experience and functionality.