Loyce Nagni Tsuma

Loyce Nagni Tsuma

Data Scientist | High-Net-Worth Client Relationship Manager | Machine Learning Enthusiast | Cloud Evangelist |Lifelon...
Kenya
English

About Me

In my career, as a Data Scientist with ten years of experience in finance and digital services industry expertise in growth strategies and risk assessment has been my focus area at Nebula Analytics where I lead projects …

Experience

Founder & Data Science Lead

Nebula Analytics, Nairobi
Nov 2024 - Present · 1 year 8 months

Led the development of an insurance fraud detection model with an accuracy of 87%, minimizing operational risks for clients.
Partnered with financial institutions to enhance risk management strategies and streamline incident reporting processes.
Managed cross-functional projects from concept to execution, focusing on improving business resilience through data-driven solutions.

Founder & Data Science Lead

Nebula Analytics
Nov 2024 - Present · 1 year 8 months

Led the development of an insurance fraud detection model with an accuracy of 87%, minimizing operational risks for clients.

Partnered with financial institutions to enhance risk management strategies and streamline incident reporting processes.

Managed cross-functional projects from concept to execution, focusing on improving business resilience through data-driven solutions.

Premier Banking Relationship Manager

ABSA Bank Kenya PLC, Nairobi
Feb 2018 - Apr 2024 · 6 years 2 months

Managed a portfolio of 269 high-net-worth clients with an asset book of KES 600 million, providing personalized financial solutions.
Achieved 157% of annual sales targets and was recognized as Best Wealth Manager (2023) and Best Asset Sales Manager (2022).
Spearheaded projects to enhance operational efficiency, including fraud case management and process improvements.

Premier Banking Relationship Manager

ABSA Bank Kenya PLC
Feb 2018 - Apr 2024 · 6 years 2 months

Managed a portfolio of 269 high-net-worth clients with an asset book of KES 600 million, providing personalized financial solutions.
Achieved 157% of annual sales targets and was recognized as Best Wealth Manager (2023) and Best Asset Sales Manager (2022).
Spearheaded projects to enhance operational efficiency, including fraud case management and process improvements.

Assistant Relationship Manager

Barclays Bank of Kenya Limited, Nairobi
Jan 2014 - Jan 2018 · 4 years

Supported senior managers in managing client relationships, incident escalation, and maintaining customer satisfaction.
Assisted in implementing incident management protocols, ensuring efficient prioritization and resolution.

Assistant Relationship Manager

Barclays Bank of Kenya Limited
Jan 2014 - Jan 2018 · 4 years

Supported senior managers in managing client relationships, incident escalation, and maintaining customer satisfaction.
Assisted in implementing incident management protocols, ensuring efficient prioritization and resolution.

Premier Service Assistant

Barclays Bank of Kenya Limited, Nairobi
May 2011 - Nov 2014 · 3 years 6 months

Delivered client relationship management services and cross-sold banking products.
Monitored client transactions to detect and resolve potential fraud issues.

Skills

Banking Operations Banking Sales Investment Banking Python Customer Service Management Data Investigation Analysis NoSQL Couch & Mongo Relationship Building Data Visualization Cloud Infrastructure Management Natural Language Processing PL/SQL Power BI Statistical Analysis Tableau Data Analysis and Reporting Data Analytics Excel Pandas NumPy scikit-learn TensorFlow SQL Machine Learning Financial Modeling Strategic Planning Risk Assessment Problem Resolution Stakeholder Engagement Communication Market Research Project Management Agile Methodology Cloud Networking Security
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