Agile Delivery Lead with 4 years facilitating Scrum and leading delivery for web and mobile payments products at Felix Payment Systems, backed by a freelance background as a Mobile Developer and Digital Marketing Special…
Agile Delivery Lead with 4 years facilitating Scrum and leading delivery for web and mobile payments products at Felix Payment Systems, backed by a freelance background as a Mobile Developer and Digital Marketing Specialist working directly with end-users. Possesses a strong understanding of the product management lifecycle, customer relations, and technical knowledge of APIs.
<p>Led core Scrum ceremonies including Sprint Planning, Daily Standups, and Retrospectives utilizing Agile methodologies to maintain cross-functional team alignment.<br>
Directed bi-weekly capacity planning and process optimization by calculating team velocity and assigning story points to maximize development cycles and resolve workflow bottlenecks.<br>
Collaborated closely with QA, engineering, and design teams to ensure requirements were clear and translated from business goals into technical specifications.<br>
Managed the end-to-end product lifecycle by establishing product vision, defining long-term roadmap strategies, and leading backlog prioritization based on business impact.<br>
Led user discovery research and metric selection alongside marketing, business analysis, and database teams to translate complex data structures into strategic dashboard wireframes.<br>
Wrote comprehensive Product Requirement Documents (PRDs) and communicated high-level product strategy, vision, and problem-solving impact to organizational stakeholders.<br>
Onboarded 95% of internal staff and 60% of corporate clients through live feature demonstrations and custom visual guides in Confluence, successfully decreasing configuration support tickets by 50%.</p>
<p>Managed the core product roadmap and backlog priorities specifically for the core mobile Tap to Pay SDK and application integration features.<br>
Ensured ticket readiness by breaking down complex features into clear engineering tasks, defining clear acceptance criteria, and actively managing Jira workflows to unblock developers.<br>
Conducted Sprint End reviews to evaluate completion metrics, validate active dashboard deliverables against original PRD requirements, and present transparent timeline updates to stakeholders.<br>
Facilitated daily Scrum ceremonies and sprint tracking metrics to ensure engineering tasks for the mobile framework stayed aligned with strict release deadlines.<br>
Directed product launches through tight alignment with engineering, design, and QA squads utilizing A/B testing to validate platform performance before full production rollout.</p>
<p>Collaborated directly with clients to analyze business needs, present functional prototypes, and transform user feedback into a clearly defined scope of work.<br>
Maximized digital visibility and organic reach through cross-platform SEO, mobile app ranking, and targeted social media marketing.<br>
Deployed client web and mobile apps across diverse digital marketplaces and global hosting platforms.</p>
<p>Conducted one-on-one assessments and Arabic–English interpretation to guide newcomer and refugee youth through school enrolment and community navigation.<br>
Led weekly recreation, leadership, and climate education programs to engage and empower youth aged 12–24.</p>
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