Laila Banu U

Laila Banu U

Junior Data Analyst
India
Tamil, English
Full-time On-site

About Me

Entry-level Data Analyst with an M.Com background and hands-on training in SQL, Python, Excel and Power BI. Completed 5 end-to-end analytics projects covering data cleaning, analysis and dashboard development on real-wor…

Experience

Customer Support Executive

Maruti Suzuki · Chennai
Dec 2022 - Sep 2025 · 2 years 9 months

<p>Resolved 20-40 customer queries daily with accurate documentation.</p><p> Identified recurring customer issues from feedback and shared insights with internal teams to support faster resolution.</p>

Certifications

Data analytics

sla institute · Chennai , Tamil Nadu , India · 2026

Skills

Python Pandas NumPy SQL MySQL Power BI Power Query DAX Excel Pivot Tables VLOOKUP Charts Conditional Formatting Seaborn Data Cleaning Data Transformation Statistical Analysis KPI Tracking and Reporting Dashboard Development Joins Aggregations Subqueries CTEs Window Functions GROUP BY HAVING Communication Problem-solving Attention to Detail Teamwork Time Management
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