karthik A

karthik A

Business Analyst
India
Tamil, English
Full-time Hybrid

About Me

Business Analyst with 4+ years of experience in analyzing business requirements, process optimization, stakeholder management, and delivering technology-driven solutions within the Retail Operations domain. Experienced i…

Experience

Business Analyst

Amazon Development Centre · Chennai
Apr 2022 - Jul 2026 · 4 years 2 months

<p>Gathered business requirements from stakeholders and converted them into detailed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).</p><p> Collaborated with Product Owners, Developers, QA teams, and Operations to ensure successful project delivery.</p><p> Conducted stakeholder meetings, workshops, and requirement elicitation sessions to understand business objectives.</p><p> Prepared user stories, acceptance criteria, and maintained product backlog in JIRA.</p><p> Performed gap analysis to identify process inefficiencies and recommended business improvements.</p><p> Created workflow diagrams, process flowcharts, and As-Is/To-Be process documentation using Visio.</p><p> Coordinated User Acceptance Testing (UAT), tracked defects, and ensured business sign-off before production deployment.</p><p> Worked closely with development teams during sprint planning, backlog grooming, and sprint reviews.</p><p> Monitored KPIs and business metrics to evaluate project success and operational improvements.</p><p> Prepared Requirement Traceability Matrix (RTM) to ensure complete requirement coverage.</p><p> Conducted impact analysis for change requests and supported release planning activities.</p><p> Developed dashboards and reports using Excel and Power BI for business insights.</p><p> Facilitated communication between technical teams and business users throughout the SDLC.</p><p> Supported production deployments and post-implementation validations.</p><p> Improved operational efficiency by identifying automation opportunities and process standardization initiatives.</p>

PROJECTS

Retail Order Management Optimization | Domain: Associate Retail Proces

Amazon
Duration : 12-Sep-2025 - 09-Jan-2026

<p>Focused on improving Amazon's retail order management process by analyzing existing workflows, identifying operational bottlenecks, and implementing process improvements to enhance order processing efficiency, minimize manual interventions, improve SLA compliance, and deliver a better customer experience. </p>

Certifications

na

na · Abrama , Gujarat , India · 2023

Skills

Requirements Elicitation BRD Documentation FRD Documentation User Stories Agile Scrum Sprint Planning Stakeholder Management Gap Analysis Process Mapping Business Process Improvement Functional Specifications UAT Coordination SQL Microsoft Excel Use Case Modeling As-Is & To-Be Analysis Workshop Facilitation JIRA Confluence Visio MS Office Suite Python Power BI Data Analysis Figma Data Visualization Change Request Management Risk Analysis Trend Analysis Root Cause Analysis Workflow Documentation KPI Reporting Process Documentation Wireframing Acceptance Criteria Business Metrics
Report this Profile?