Judebert M Gana

Administrator for Internal and External Requests
Salesman
Team Leader / Coach
Reports and Data Analyst
Client Services
Order Taking from Various Hyper and Supermarket
Delivery Arrangements
Scheduling of Merchandisers and Fleet

<p>Screened and process incoming/outgoing collection calls, took down messages, transmitted documents and payments as a collection agent on my debut<br>
Entered and maintained departmental records in company database i.e KPI reports, scorecards and bonuses<br>
Troubleshot employee concerns and recommended corrective actions to resolve issues<br>
Gathered, organized and input information into digital database i.e MS Access and Sharepoint.<br>
Monitor local and client systems to track and analyze operational data and create performance report of competitors to change, upgrade or adapt our collections strategy.<br>
Developed effective improvement plans in alignment with goals and get involved with modification of dialer specifications and provided forecast analysis and ad-hoc reporting in support of decision-making</p>

<p>Achieved 80-20 rule results by working with staff to meet established targets and make them receive the commission they deserve.<br>
Applied strong leadership talents and problem-solving skills to maintain efficiency and organize workflows by developing efficiency report of daily sales to delivery completion.<br>
Mentored newly hired employees on operations and safety and developed training manual to use for reference.<br>
Monitor a 5 salesman team sales using systems and visit the display of merchandise on our markets regularly and keep good sales practices i.e. FIFO and availability.<br>
Evaluated employee performance and coached / trained to improve weak areas.<br>
Deal with old and new key accounts for collections and contract proposals.<br>
Manage administrative tasks such as filing, data entry, and organizing documents manual or digital.</p>

<p>Worked effectively in fast-paced environments.<br>
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.<br>
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.<br>
Developed and maintained positive relationships with customers to enhance service.<br>
Utilized POS system to receive and process food and beverage orders.</p>

<p>Performed visual inspections and tests where appropriate.<br>
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.<br>
Recommended changes to assembly and production lines based on repeat product issues.<br>
Communicated with production team members about quality issues.<br>
Create Reports for the records or every semiconductor reels produced<br>
Check and approve process documentations from Operations Team before the goods are exported to tech companies local and abroad</p>