AHMED SASDALLA

AHMED SASDALLA

To be able to accomplish a responsible position where my skills, capabilities, experience and...
Dubai , Dubai , United Arab Emirates (UAE)
Italian, English, Arabic

About Me

To be able to accomplish a responsible position where my skills, capabilities, experience and accomplishment will allow myself the opportunity related with career expertise and be able to exceed to the high standard of p…

Experience

Captain Waiter

ESTABENA INTERNATIONAL RESTAURANT
Oct 2022 - Jul 2023 · 9 months

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Direct visitors by maintaining employee and department directories; giving instructions.
Maintain security by following procedures; monitoring logbook; issuing visitor badges.
Ensure that the service to the guest is as per hotel standards in order to maximize guest satisfaction and departmental profit.
Interact positively and professionally with guest, colleagues and other departments as appropriate and required.
Recommend and suggest specialties to guest and up sell whenever possible.
Take order from guests, put item through micros and follow through service in compliance with hotel standards, clearing and resetting tables once the guests have finished.
Collect supplies from store and ensure all side stations are correctly stocked, tidy and clean.
Provide excellent customer service to everyone who visits.
Assist diners with ordering by answering menu questions or making recommendations upon request.
Inform guests about restaurant customer loyalty program, or any other specials and promotions.
Up-sell any additional products when appropriate.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Welcome customers to the store and answer their queries.
Team up with co-workers to ensure proper customer service.

Captain Waiter

ESTABENA INTERNATIONAL RESTAURANT, Dubai, U.A.E
Oct 2022 - Jul 2023 · 9 months

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries, Direct visitors by maintaining employee and department directories; giving instructions, Maintain security by following procedures; monitoring logbook; issuing visitor badges, Ensure that the service to the guest is as per hotel standards in order to maximize guest satisfaction and departmental profit, Interact positively and professionally with guest, colleagues and other departments as appropriate and required, Recommend and suggest specialties to guest and up sell whenever possible, Take order from guests, put item through micros and follow through service in compliance with hotel standards, clearing and resetting tables once the guests have finished, Collect supplies from store and ensure all side stations are correctly stocked, tidy and clean, Provide excellent customer service to everyone who visits, Assist diners with ordering by answering menu questions or making recommendations upon request, Inform guests about restaurant customer loyalty program, or any other specials and promotions, Up-sell any additional products when appropriate, Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning, Describe menu items to customers or suggest products that might appeal to them, Welcome customers to the store and answer their queries, Team up with co-workers to ensure proper customer service

Captain Waiter

PUERTO99 MEXICAN RESTAURANT
Jan 2019 - Nov 2021 · 2 years 10 months

Captain Waiter

BEBLOS MARINA HOTEL, Dubai, U.A.E
Jan 2019 - Nov 2021 · 2 years 10 months

Captain Waiter

BOSPORUS TURKISH RESTAURANT
Jan 2016 - Nov 2018 · 2 years 10 months

Captain Waiter

BEBLOS MARINA HOTEL
Jan 2013 - Mar 2015 · 2 years 2 months

Captain Waiter

PUERTO99 MEXICAN RESTAURANT, Dubai, U.A.E

Captain Waiter

BOSPORUS TURKISH RESTAURANT, Dubai, U.A.E

Skills

Excellent interpersonal skills Communication skills Relation building skills Hard worker Ability to work under extreme pressure Friendly demeanor Quick learner Ability to work under minimum supervision Interpersonal skills Relationship building Customer service Upselling Micros Cleaning and sanitation Teamwork Menu knowledge Confidentiality Arabic
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