About Me
Hospitality professional with experience in café operations, restaurant service and shift-in-charge responsibilities. Experienced in guest relations, team coordination, POS transactions, cash control, stock management, f…
Hospitality professional with experience in café operations, restaurant service and shift-in-charge responsibilities. Experienced in guest relations, team coordination, POS transactions, cash control, stock management, food ordering, FIFO rotation and daily reporting. Committed to excellent guest experiences, efficient operations and high standards of food safety, cleanliness and service quality.
Experience
SUPERVISOR / SHIFT IN-CHARGE
<p>Oversee daily café operations and support smooth, timely service during assigned shifts.<br>
Coordinate team workflow, staff attendance and shift duties to maintain service efficiency.<br>
Welcome guests, respond to requests and resolve complaints in a professional manner.<br>
Operate POS accurately, process payments and follow cash-control and closing procedures.<br>
Monitor stock levels, prepare food and supply orders, and maintain FIFO stock rotation.<br>
Receive and check deliveries; maintain inventory sheets, stock records and operational updates.<br>
Prepare or support daily sales and operational reports, ensuring clear communication with management.<br>
Maintain cleanliness, hygiene, food handling and quality standards throughout service areas.<br>
Support store security and key-holder responsibilities when assigned.</p>
WAITER
<p>Delivered attentive table service, took orders, supported guest requests and kept restaurant areas clean and organized.<br>
Worked closely with colleagues to maintain efficient service and guest satisfaction.</p>
BANQUET WAITER
<p>Supported banquet setup, food and beverage service, event preparation and guest assistance while following service, cleanliness and hygiene standards.</p>
LOCATION IN-CHARGE
<p>Support daily restaurant and café operations to ensure timely, efficient service.<br>
Coordinate team workflow, attendance and shift duties to maintain service standards.<br>
Welcome guests, respond to requests and resolve complaints professionally.<br>
Operate POS accurately, process payments and follow cash-control and closing procedures.<br>
Monitor stock levels, prepare food and supply orders, and maintain FIFO rotation.<br>
Receive and check deliveries; update inventory sheets, stock records and operational reports.<br>
Support daily sales reporting and communicate operational updates transparently to management.<br>
Maintain cleanliness, hygiene, food handling and quality standards; support key-holder duties when assigned.</p>