James Toy

James Toy

Data Analyst
UK
English

About Me

My career has focussed on enhancing business processes through advanced data analytics and model development. With each role, I have endeavored to facilitate robust changes that elevate data flow and integrity, empowerin…

Experience

Customer Success Consultant

No Fuss IT
Sep 2025 - Dec 2025 · 3 months

<p>Worked on continuously improving the customer experience to enable each customer’s access to any software or hardware they would need in a frictionless way.<br>
Created the groundwork for new clients.<br>
Supported current clients with regular updates on issues that could be resolved.</p>

Reconciliations Associate

BNY
Jan 2023 - Jul 2025 · 2 years 6 months

<p>Worked in an agile, biweekly scrum to manage project pipelines, scope tasks and build reports on reconciliation breaks using ThoughtSpot and Power BI.<br>
Reduced reporting time from 10 hours to 30 minutes by automating on-premises dataset processes.<br>
Led data source redesigns using Oracle SQL and Snowflake.<br>
Documented data flows and risk assessments using Visio, Jira and Confluence.<br>
Automated data workflows using Power Query and Alteryx.<br>
Integrated data lake sources into dashboards and visualised large datasets across multiple product lifecycles.</p>

Time off for house renovation

Career Break
Sep 2022 - Jan 2023 · 4 months

<p>Time off for house renovation.</p>

Product Readiness Analyst

TalkTalk Wholesale
May 2022 - Sep 2022 · 4 months

<p>Collaborated with ops team leaders in an Agile scrum environment to assess business readiness for new products and systems.<br>
Updated team Kanban and managed project pipeline.<br>
Forwarded feedback from Ops teams and coordinated tasks based on availability and timescales.<br>
Ensured stakeholder requirements were met for diverse lines of business.<br>
Transformed technical documentation into visual keynotes, and vice versa, by working collaboratively with stakeholders.</p>

Tactical Category Specialist

Sonoco
Jun 2021 - Jan 2022 · 7 months

<p>Led quarterly meetings to demonstrate key insights and evaluate regional goals for productivity in indirect spending.<br>
Advised the correct course of action when category managers were negotiating new tenders for indirect products or services.<br>
Provided expenditure analysis to European indirect category managers and global executives.<br>
Trained employees across Europe to use the P2P platform Coupa.</p>

Consumer Analyst

GlobalData
May 2020 - May 2021 · 1 year

<p>Wrote consumer and foodservice reports.<br>
Conducted research and analysis and discussed findings with stakeholders.<br>
Considered global trends in FMCG, foodservice and retail.<br>
Delivered insights to businesses.<br>
Retrieved and reviewed data for accuracy using advanced software tools.<br>
Conducted and presented an extensive research project for an S&P 500 company that explored market opportunities in multiple regions.<br>
Worked towards acceptance criteria agreed with the client.<br>
Used Jira to log additional requirements.</p>

Skills

Data Visualisation Analytical Reporting Process Optimisation Stakeholder Engagement Automation ETL Data Governance Snowflake Qlik VBA Google Workspace Thoughtspot Denodo Alteryx Python Power BI Power Query Power Automate SQL Coupa Oracle SQL Visio Jira Confluence
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