Insha Mustafa

Insha Mustafa

Technical, product-oriented Business Analyst
India
Internship Hybrid

About Me

Technical, product-oriented Business Analyst with expertise in translating user needs into agile requirements, backlog priorities, UAT plans, and releases. Proven partner to business, engineering, vendor, & credit risk s…

Experience

Associate Business Analyst

Shell · Bengaluru , Karnataka , India
Nov 2020 - Present · 5 years 11 months

<p>DEEP: Led a 0–1 LLM tool auto-translating tech docs to Azure DevOps work items, cutting query latency by 45% and achieving an 85% direct upload rate via prompt optimizations and guardrails. </p><p>GCS Wave 2: Aligned business, vendor, and engineering teams on complex data mapping to validate 75+ requirements with a 90% UAT pass rate for on-schedule deployment. </p><p>End-to-End UAT - Energy Credit SQL Upgrade: Managed testing across 4 business functions, translating requirements into 50+ prioritized test cases to secure platform upgrade sign-offs. </p><p>KOMGO: Coordinated APAC onboarding, data migration, and support design for trade finance workflows, unlocking ~$57K in annual operational savings</p>

Software Development Engineer Intern

SAP Labs · Bangalore, India
May 2023 - Jul 2023 · 2 months

<ul><li>Developed PURPOSE, a full-stack CSR mentorship platform using React & Firebase, implementing Hungarian algorithm-based mentor-mentee matching to reduce manual intervention by 90%.</li><li>Delivered a production-ready solution supporting 300+ users with scalable & accessible design principles.</li></ul>

PROJECTS

VerityLoop

NA · https://runverityloop.com/
Duration : 19-Aug-2026 - 30-Sep-2026

<p>– Developing a governed market-intelligence platform with two workflows: helping founders discover & prioritize</p><p>opportunities without an existing roadmap, & helping product teams assess how market changes should influence</p><p>strategy, roadmaps, & delivery.</p><p>– Designed decision briefs & a human-in-the-loop workflow that converts validated insights into optional PRDs &</p><p>engineering-reviewed ticket drafts.</p>

Skills

Problem Discovery User Research Product Requirements Success Metrics Prioritization frameworks Product Analytics Roadmap & Backlog Management Stakeholder Alignment UAT Release Readiness Generative AI RAG Prompt Engineering Model Evaluation AI Safety & Guardrails Workflow Automation SQL Python Power BI Azure DevOps Git Claude Code Codex React Firebase Arduino UNO MQTT AES-256 encryption Python Tkinter
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