I view myself as an amicable; positive; honest and ethical individual.
include creativity; analysis of
My strengths
situations; socialising; problem solving; accuracy;
punctuality; teamwork and service orienta…
I view myself as an amicable; positive; honest and ethical individual.
include creativity; analysis of
My strengths
situations; socialising; problem solving; accuracy;
punctuality; teamwork and service orientation.
<p>Analyzing productivity of team<br>
Creating spreadsheets of productivity<br>
Reporting issues<br>
Presenting potential solutions<br>
Resolving logged errors<br>
Ensuring system security and encryption<br>
Documenting processes<br>
Monitoring system performance metrics<br>
Fixing data related issues<br>
Utilization of CRIMS and inforstore to maintain data<br>
Working with fixed interest<br>
Working with cash forecasting<br>
Using PowerBI<br>
Problem solving on a daily basis</p>
<p>Working on Section 37C of the Pension Funds Act 24 of 1956<br>
Using Omunet<br>
Using MyService<br>
Using AWD<br>
Using EMS<br>
Using Thin Client<br>
Using BPM<br>
Using Chorus<br>
Using Compass<br>
Using Hyphen<br>
Using DHA<br>
Using EBtax<br>
Working under Omix, formerly Capablity cluster, Corporate Capibility<br>
Servicing the TOP 50 Old Mutual IMEDS<br>
Preparing payments for post adjudicated claims up to R20million<br>
Validating bank details<br>
Obtaining options for mode of payment from beneficiaries<br>
Providing reinvestment options<br>
Providing cash options<br>
Explaining tax implications<br>
Screening documentation in support of claims<br>
Assisting in the resolution of disputes between dependants and lawyers<br>
Communicating via email and telephonically<br>
Escalating and assisting complaints specialist to reach resolutions<br>
Investigating validity of information provided to Old Mutual in support of claims<br>
Working during the Covid recovery plan<br>
Meeting agreements made with the FSCA to mitigate the backlog due to the pandemic<br>
Effective communication</p>
<p>Using Omunet<br>
Using MyService<br>
Using AWD<br>
Using EMS<br>
Using Thin Client<br>
Using BPM<br>
Using Bizargi<br>
Working in Product Solutions<br>
Solving problems relating to claims processes<br>
Doing testing on system related issues for DB2 databases<br>
Providing feedback on improvements that may be made in processes<br>
Providing feedback on system related issues<br>
Gathering information on outstanding requirements for the assessment of claims<br>
Communicating and providing feedback regarding cases from correspondents<br>
Retrieving information for assessors</p>
<p>Using Omunet<br>
Using MyService<br>
Using AWD<br>
Using EMS<br>
Using Thin Client<br>
Using BPM<br>
Using Bizargi<br>
Working in the Customer Service Centre<br>
Responding to enquiries of Old Mutual customers via email and telephonically<br>
Dealing with death claim enquiries from brokers, advisors and clients telephonically<br>
Assisting customers<br>
Packing boxes</p>
<p>Merchandising products<br>
Variance scanning<br>
Stocktaking</p>
<p>Assisting customers<br>
Packing boxes<br>
Merchandising products<br>
Variance scanning<br>
Stocktaking</p>
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