To advance my professional skills within an organization valuing diligence and entrusting significant responsibilities.Committed to drive organizational success through expertise and dedication.
As a Tier 1 Oracle DBA I oversee and manage ServiceNow operations, ensuring timely resolution of customer inquiries. My performance is consistently measured by the achievement of service level agreements and customer satisfaction. I am entrusted with handling customer concerns effectively and committed to delivering exceptional service. I meet and exceed targets, measured through key performance indicators.
<p>Oversee and manage ServiceNow operations<br>
Ensure timely resolution of customer inquiries<br>
Achieve service level agreements<br>
Maintain customer satisfaction<br>
Handle customer concerns effectively<br>
Deliver exceptional service<br>
Meet and exceed targets<br>
Performance measured through key performance indicators</p>
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