Hima Ratheesh

Hima Ratheesh

Oracle Database Administrator T1
India
Malayalam, Tamil, English, Hindi

About Me

To advance my professional skills within an organization valuing diligence and entrusting significant responsibilities.Committed to drive organizational success through expertise and dedication.

Experience

Oracle Data Base Administrator T1

Datavail Infotech
Feb 2022 - Present · 4 years 4 months

As a Tier 1 Oracle DBA I oversee and manage ServiceNow operations, ensuring timely resolution of customer inquiries. My performance is consistently measured by the achievement of service level agreements and customer satisfaction. I am entrusted with handling customer concerns effectively and committed to delivering exceptional service. I meet and exceed targets, measured through key performance indicators.

Oracle Database Administrator T1

Datavail Infotech Pvt.Ltd
Feb 2022

Oversee and manage ServiceNow operations
Ensure timely resolution of customer inquiries
Achieve service level agreements
Maintain customer satisfaction
Handle customer concerns effectively
Deliver exceptional service
Meet and exceed targets
Performance measured through key performance indicators

Skills

Data Analysis Professional Arithmetic Microsoft Excel MS SQL Python Communication Strategies Data Science Data Representation NumPy Machine Learning Power BI Tableau Data Science with Python Data Analysis Data Cleaning Google Data Studio SQL Matplotlib Seaborn Pandas Linear Algebra Calculus Critical Thinking Problem Solving Communication MATLAB XGBoost Data Preprocessing Feature Engineering Data Wrangling ServiceNow
Report this Profile?