Harjeet Singh

Harjeet Singh

Multilingual AI Annotation Team Lead
India
German, Panjabi (Punjabi), English, Hindi
Full-time Remote

About Me

Multilingual AI Annotation Team Lead with hands-on experience across Text, Audio, Image & RLHF pipelines with 9+ years of robust management experience driving high-quality data operations for AI/ML development. Expert in…

Experience

Data Annotation Team Lead — Multilingual AI Operations

Tech Mahindra Pvt. Ltd., Noida, India · Noida , Uttar Pradesh , India
Jan 2021 - Present · 5 years 9 months

<p>Leading a multilingual team of associates working across 10+ foreign languages including Portuguese, Italian, German, Russian, Spanish, Korean, Mandarin, Japanese, Thai and Greek</p><p> Overseeing end-to-end annotation operations across Text/NLP, Audio/Speech, Image/Video, and RLHF pipelines</p><p> Managing daily KRAs, quality benchmarks, and delivery timelines for cross-cultural, geographically diverse teams</p><p> Ensuring inter-annotator agreement (IAA) and annotation accuracy standards across all language verticals</p><p> Using Excel, Power BI and Tableau to build performance dashboards and generate client-facing MIS reports</p><p> Leveraging SQL for data extraction, annotation progress tracking, and quality reporting</p>

Sr Team Lead Operations

Radical Minds Pvt. Ltd., Gurgaon, India · Gurugram , Haryana , India
Jan 2019 - Jan 2021 · 2 years

<p>Managed a 30-member blended process team with consistent achievement of monthly targets</p><p> Prepared data-driven weekly/monthly client review decks using Excel and SQL reports</p><p> Reduced onboarding time by streamlining agent hiring and call auditing processes</p><p> Improved team productivity by 20%</p><p> Reduced attrition by 15%</p>

Team Lead Operations

Corner Store Technologies Pvt. Ltd., Noida, India · Noida , Uttar Pradesh , India
Jan 2016 - Jan 2019 · 3 years

<p>Led a team of 40 representatives and managed their KRA and reporting</p><p> Drove end-to-end HR activities including recruitment, appraisals, performance evaluation, and exits</p><p> Managed space planning, vendor coordination, and building operations for a 40+ seat floor</p>

PROJECTS

Vrinda store sales Analysis

Airbnb · https://github.com/harjeetsing121-DataAnalyst/Vrinda-Store-Sales-Analysis-1
Duration : 03-May-2026 - 27-May-2026

<p><u>Objective : clothing store wants to create an annual sales report for 2022. So that, Vrinda can understand their customers and grow more sales in 2023.</u></p><p></p><p><u>Sample Questions: •Compare the sales and orders using single chart Which month got the highest sales and orders? Who purchased more- men or women in 2022? What are different order status in 2022? List top 10 states contributing to the sales? Relation between age and gender based on number</u></p><p></p><p><u>Which channel is contributing to maximum sales? Highest selling category?, etc.</u></p><p><u>Sample Insights: U Women are more likely to buy compared to men (~65%)</u></p><p></p><p><u>Maharashtra, Karnataka and Uttar Pradesh are the top 3 Adult age group (30-49 yrs) is max contributing (~50%) Amazon, Flipkart and Myntra channels are max contributi Final Conclusion to improve Vrinda store sales:</u></p><p><u>Target women customers of age group (30-49 yrs) living in Maharashtra, Karnataka and Uttar Pradesh by showing ads/offers/coupons available on Amazon, Flipkart and Myntra</u></p>

Skills

SQL Advanced Microsoft Excel Pivot Tables Dashboards MIS Reports Power BI Tableau Data Visualization Ops Dashboards Data Annotation Quality Review RLHF AI Model Feedback Multi-modal Annotation Annotation Tool Proficiency Multilingual Operations Management Cross-cultural Team Leadership Data Quality Management Accuracy Management KRA Monitoring KPI Monitoring Performance Management Process Auditing Quality Control Hiring Training Talent Development MySQL Python Labelbox
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