Fawziyah Ajani

<p>Lead the design and development of interactive Power BI dashboards and executive scorecards that provide accurate and reliable insights for leadership.</p><p> Collect, clean, and validate data across multiple enterprise systems including Salesforce, Jira, and internal platforms to ensure reporting accuracy.</p><p> Partner directly with business leaders to understand complex reporting needs and translate strategic objectives into scalable technical solutions.</p><p> Maintain existing reporting infrastructure while developing new visualizations that standardize KPI monitoring across active departments.</p><p> Perform comprehensive root cause analysis on system implementation issues to identify data gaps and deploy corrective dashboard solutions.</p><p> Drive ongoing data quality improvements by auditing internal dashboards and resolving data inconsistencies before executive distribution.</p><p> Develop structured training materials and provide direct support to end-users to ensure high adoption rates of new reporting tools.</p><p> Facilitate requirement gathering sessions with stakeholders to align technical deliverables with urgent business priorities and compliance standards.</p><p> Streamline data extraction processes from Planisware and CRM systems to reduce manual reporting efforts and accelerate decision-making capabilities.</p>

<p>Deployed predictive analytics and fraud detection models within Power BI that significantly reduced fraudulent payouts and mitigated financial risk.</p><p> Integrated policy management systems with corporate CRM platforms to cut onboarding time and improve overall system reliability.</p><p> Partnered with underwriting teams to design sophisticated risk models that reduced evaluation times and increased approval efficiency.</p><p> Implemented customer segmentation frameworks and analytics dashboards that successfully identified and captured new cross-sell opportunities.</p><p> Led digital training sessions and stakeholder workshops to align operations and ensure smooth transitions during technology rollouts.</p><p> Enhanced data retrieval processes and reporting efficiency by automating key data flows into Power BI environments.</p><p> Supported data governance alignment across digital platforms to maintain strict audit readiness and operational transparency.</p><p> Redesigned internal workflows using automated scripts to eliminate manual data entry and generate substantial annual cost savings.</p>

<p>Led data integration efforts for Salesforce CRM and SAP ERP implementations to improve operational efficiency and reduce process cycle times.</p><p> Built a comprehensive digital feedback platform that streamlined data collection and provided actionable insights into service efficiency.</p><p> Deployed Tableau and Power BI dashboards to track operational costs and revenue trends across multiple functional areas.</p><p> Directed user acceptance and system integration testing phases to achieve absolute requirements traceability and minimize post-launch incidents.</p><p> Authored detailed process maps and training documentation that raised policy adherence and overall team capability.</p><p> Partnered with executive leadership to formalize data governance workflows and improve transparency in performance tracking.</p><p> Delivered ongoing technical support and troubleshooting through enterprise service management tools to improve issue resolution times.</p><p> Monitored departmental KPIs by designing interactive visualizations that highlighted areas for continuous operational improvement.</p><p> Facilitated alignment between IT and business units to ensure all technical solutions directly supported overarching strategic goals.</p>

<p>Built foundational KPI dashboards using SQL, R, Tableau, and Power BI to track business performance and improve reporting accuracy.</p><p> Collaborated across six departments to gather and document technical requirements for major data initiatives and strategic projects.</p><p> Drove operational improvements by analyzing process bottlenecks and presenting data-backed recommendations to senior management.</p><p> Produced comprehensive standard operating procedures and training programs that shortened the onboarding time for new platform users.</p><p> Facilitated stakeholder workshops to align on reporting definitions, improving consensus and reducing delays in project execution.</p><p> Designed quality assurance frameworks and risk registers that ensured absolute success in data migration and report delivery.</p><p> Cleaned and validated large datasets prior to ingestion into analytics platforms to guarantee the integrity of executive reporting.</p><p> Translated raw operational data into interactive visual scorecards that empowered department heads to monitor daily productivity.</p><p> Performed root cause analysis on recurring data discrepancies and implemented permanent fixes to prevent future reporting errors.</p>