<p>Served as the IT Director for Eyüboğlu Educational Institutions, consisting of 3 campuses, 14 schools, and a headquarters in Istanbul. Led the analysis, design, and development processes of custom software projects for corporate operations. • Formulated the corporate IT strategy and aligned technology investments with institutional goals. • Led digital transformation projects, moving numerous manual business processes to digital platforms. • Administered the secure and efficient use of Microsoft 365 and Google Workspace platforms, standardizing identity management, security policies, and user lifecycle processes. • Optimized the IT budget, license management, and procurement processes. • Planned and conducted cybersecurity awareness training. • Managed vendor relations and SLA processes with global technology suppliers including HP, Dell, Lenovo, Apple, Canon, Fortinet, Microsoft, Google, Adobe, VMware, and Dahua. • Managed network infrastructure modernization and server virtualization projects. Designed Microsoft Azure, Google Cloud, and Hybrid Cloud architectures. • Established a KPI and SLA-focused performance management model in IT operations. • Structured and managed ITIL-based Service Desk, Change, Problem, Configuration, Release, and Asset Management processes within the scope of IT Governance. • Planned and conducted training programs for teachers and administrative staff on digital transformation, AI, and next-generation educational technologies. • Took an active role in educational technology committees, defining technology standards across the institution. • Led the IT infrastructure planning, capacity management, and establishment of technology standards for the campuses. • Designed a corporate MDM infrastructure encompassing 300+ Apple devices, 120+ Digital Signage screens, and 2000+ Windows clients to centralize security, inventory, and application management. • Developed a Fortinet-based security architecture to enhance corporate network security; improved Aruba network segmentation, VPN, IPS, web filtering, and log management processes. • Managed KVKK processes, Law No. 5651 compliance, ISO 27001, Cybersecurity policies, Incident Response, Risk Analysis, Vulnerability Assessment, MFA, Zero Trust, Backup Strategy, Disaster Recovery, and Business Continuity processes within the scope of information security. • Prepared corporate-wide AI usage policies; guided the secure and efficient use of Gemini, ChatGPT, Copilot, Claude, and NotebookLM solutions, and delivered Prompt Engineering training. • Developed AI-supported automation projects to improve business efficiency. • Conducted thorough information security risk analyses and established proactive mitigation strategies to safeguard critical institutional data. • Directed comprehensive disaster recovery simulations, ensuring zero data loss and minimizing downtime during unexpected critical infrastructure failures across all locations</p>
