Esraa Hassan

Esraa Hassan

I'm business intelligence analyst
Egypt
Arabic, German, English

About Me

I'm business intelligence analyst. Strong analytical and problem-solving skills. Proven ability to collect, clean, analyze, and visualize data to identify trends and make recommendations. Excellent communication and pres…

Experience

Data Analyst

Tidal information system
Mar 2023 - Present · 3 years 4 months

Collecting data , Testing the system
Connecting with customers and handling them and receive the requirements
I able to collect , Extract , transform , load , clean and visualize data
Using power BI
I have 2 years of experience in sql

ERP technical support and implementer

Tidal Information Systems Co
Mar 2023 - Present · 3 years 4 months

Managed customer expectations and relationships through easily understood explanations and clear communication.
Identified and resolved defects by developing test strategies, testing tools and testing scripts.
Assisted customers with assessing and defining key business processes, policies and procedures.
Taught end users to navigate ERP system by developing and presenting training sessions.
Delivered individualization by working with clients to gather business requirements.

ERP technical support and implementer

Tidal Information Systems Co
Mar 2023 - Present · 3 years 4 months

Managed customer expectations and relationships through easily understood explanations and clear communication
identified and resolved defects by developing test strategies, testing tools and testing scripts.
sessions
requirements.
assisted customers with assessing and defining key business processes, policies and procedures
taught end users to navigate ERP system by developing and presenting training
Delivered individualization by working with clients to gather business

German Audio Transcription

Freelancer
Dec 2021 - Mar 2022 · 3 months

Convert German audio to text.
Worked beside my work.
Gained communication skills experience.

ERP technical support and implementer

NamaSoft Co
Dec 2018 - Jun 2020 · 1 year 6 months

Generate reports using complex SQL queries and visualize it using Jasper Report.
Worked with Sales and Purchasing Module.
Worked with General Ledger Module.
Worked with Cashing and Banking Module.
Worked with Inventory Module.
Delivered individualization by working with clients to gather business requirements.
Contacted customers directly to understand and handle their requirements.

German Audio Transcription

German Audio Transcription as a freelancer
Dec 2021 - Mar 2022 · 3 months

Convert German audio to text I worked beside my work. The duration for this Project was 4 months but I gain a lot of communication skills experience

ERP technical support and implementer

NamaSoft Co
Dec 2018 - Jun 2020 · 1 year 6 months

Generate Reports using complex SQL Queries and visualize it using jasper report dealing with: Sales and Purchasing Module.
Generate Reports using complex SQL Queries and visualize it using jasper report dealing with: General Ledger Module.
Generate Reports using complex SQL Queries and visualize it using jasper report dealing with: Cashing and Banking Module.
Generate Reports using complex SQL Queries and visualize it using jasper report dealing with: Inventory Module.
Delivered individualization by working with clients to gather business requirements.
Contacting Customers directly to understand and handle their requirements

Skills

Analytics Data Analysis Professional Information Systems Management Data Mining Microsoft Access Statistical Analysis System (SAS) Structured Query Language (SQL) Data Representation Data Analysis Skills Power BI R Programming Language (R) Tableau Jasper Report Sales and Purchasing Module General Ledger Module Cashing and Banking Module Inventory Module Communication Skills Python Statistics Mathematics SQL server Pandas Numpy Matplotlib Seaborn Microsoft Power BI Power Query ETL WEB Scraping Excel ERP ( Sales – purchases – inventory – HR – CRM ) Oracle Developer (SQL\PL\SQL\Forms|Reports) OnyxPro ( ERP Application) Data Analysis Business Intelligence Analyst Data Analyst Problem-Solving Analytical Skills Data Collection Data Cleaning Reporting Client Interaction Training Testing Strategies Testing Tools Testing Scripts Requirements Gathering Customer Support Process Assessment Business Processes Policies and Procedures SQL Server NumPy Web Scraping Oracle Developer PL/SQL Forms Reports Communication Presentation Problem-solving Analytical skills
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