Business intelligence analyst with 8+ years across financial services, now Consultant, Data Insight & Analytics at CIBC. Design and deliver 40+ enterprise dashboards in Tableau and Power BI, analyze big data trends, and …
Business intelligence analyst with 8+ years across financial services, now Consultant, Data Insight & Analytics at CIBC. Design and deliver 40+ enterprise dashboards in Tableau and Power BI, analyze big data trends, and contributed to 3 enterprise AI projects. Automated reporting cut manual effort by 80%. Pair strong SQL/Alteryx/Python analytics with executive storytelling and an MBA in Finance.
<p>Design and deliver enterprise-level dashboards and reporting solutions using Tableau, Power BI, and Alteryx — created and manage 40+ dashboards providing real-time performance visibility to senior leadership and operational teams.</p><p> Retired the slow legacy Risk metrics reporting platform, replacing it with fully automated, customizable dashboards.</p><p> Conduct advanced data analysis using Alteryx, SQL, and Excel to support strategic banking initiatives and forecasting; automated reporting workflows cut manual effort by 80% while improving accuracy and consistency.</p><p> Present data-driven insights, risk indicators, and performance recommendations to executive stakeholders — contributed to 3 CIBC AI projects and currently analyzing big data trends for actionable insights.</p><p> Partner with cross-functional business, technology, and operations teams to translate requirements into scalable analytics solutions, supporting data governance and access management to meet compliance and data security standards.</p>
<p>Validated operational service-performance data and delivered accurate reporting to agreed daily, weekly, and monthly timelines.<br>
Administered access for 1,500+ users on CIBC's Tableau reporting platform and resolved 10-20 daily ServiceNow tickets, sustaining a 99% resolution rate.<br>
Produced and distributed 25+ recurring reports using SQL, Tableau, and Excel; investigated ad hoc data issues and shared actionable findings with internal partners.</p>
<p>Established performance measures for 20+ software projects, creating a consistent framework to track program health, delivery progress, and strategic alignment.<br>
Analyzed complex datasets and presented trends, correlations, and actionable recommendations to information technology leadership.<br>
Built scorecards, dashboards, and monthly reports covering deliverables, budgets, progress, and recommended actions.<br>
Managed project risks and software quality assurance, helping reduce project risk by 40% while coordinating cross-functional stakeholders.</p>
<p>Tracked delivery health for global digital campaigns serving Microsoft, Nokia, EA Games, Dell, and Alienware using Jira and project reporting tools.<br>
Analyzed project and financial data in Excel and prepared scorecards, dashboards, and presentations for stakeholders.<br>
Supported Agile ceremonies for 50+ developers and designers; process improvements increased team efficiency by 20%.<br>
Maintained requirements, scopes of work, plans, reports, schedules, and resource information; coordinated updates to Microsoft's global web properties.</p>
<p>Managed integrated brand delivery across print, electronic, digital, and social media for 30+ accounts.<br>
Prepared digital advertising communication budgets and applied A/B testing methods.</p>
<p>Prepared individual and team action plans to generate leads for digital advertising, website development, and social media management services.<br>
Contributed to 10+ social media accounts and five website development projects.</p>
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