Dwaresh Joshi

Led the planning and execution of over 4200 Oracle migrations for Infosys Client – UBS involving Data Migration, Application Migration, and Infrastructure Migration
Managed a diverse team representing various streams like IB, TS, WMSB, WMA, WMSB & WMPC, ensuring successful migration to Virtual Machines, Apollo, Oracle 11g, 19c ver, PostGRE SQL, and Azure Cloud
Directed the decommissioning of legacy databases through a customized GSNOW reporting tool and regular follow-ups
Collaborated with cross-functional teams to define project scope, objectives, and deliverables in alignment with organizational goals
Led Change Management process for Database Migration up to CAB Meeting
Implemented and maintained project management tools and methodologies to streamline processes and enhance efficiency
Assisted in the development and implementation of project management methodologies, tools, and templates, ensuring adherence to project management standards and best practices
Orchestrated migrations for upgrading Oracle Application Databases to 19c version with Global Application Team and stakeholders in the US, UK, APAC region
Proficient in Agile and Scrum methodologies, overseeing sprint planning, Daily Standups, Weekly DBA calls, team review meetings, and team retrospective meetings to enhance team effectiveness and productivity

Led the planning and execution of over 4200 Oracle migrations for Infosys Client - UBS involving Data Migration, Application Migration, and Infrastructure Migration. Managed a diverse team representing various streams like IB, TS, WMSB, WMA, WMSB & WMPC, ensuring successful migration to Virtual Machines, Apollo, Oracle 11g, 19c ver, PostGRE SQL, and Azure Cloud. Directed the decommissioning of legacy databases through a customized GSNOW reporting tool and regular follow-ups. Collaborated with cross-functional teams to define project scope, objectives, and deliverables in alignment with organizational goals. Led Change Management process for Database Migration up to CAB Meeting. Implemented and maintained project management tools and methodologies to streamline processes and enhance efficiency. Assisted in the development and implementation of project management methodologies, tools, and templates, ensuring adherence to project management standards and best practices. Orchestrated migrations for upgrading Oracle Application Databases to 19c version with Global Application Team and stakeholders in the US, UK, APAC region. Proficient in Agile and Scrum methodologies, overseeing sprint planning, Daily Standups, Weekly DBA calls, team review meetings, and team retrospective meetings to enhance team effectiveness and productivity.

Orchestrated project management activities and supported Governance, Risk and Compliance (GRC) project overseeing an organization's overall governance, enterprise risk management, and compliance with regulations, resources, equipment, and information
Assigned tasks to internal teams, assisted with schedule management, and ensured clients' evolving needs were met by analyzing risks and opportunities
Contributed to defining and establishing processes to ensure cloud readiness for applications and deploying cloud native services to modernize the client's diverse application portfolio
Monitored project progress daily, addressed any issues that arose, served as the single point of contact, and communicated project status to all participants
Collaborated with the Senior Manager - Projects to eliminate blockers and worked with the Cloud Transformation team, SAP basis team, third party entities, and stakeholders to facilitate cloud adoption activities
Developed and maintained comprehensive project documentation, plans, and reports throughout the project life cycle, while ensuring standards and requirements were met through quality assurance tests
Demonstrated basic understanding of AWS cloud as an AWS Cloud Practitioner to effectively interact with the team and clients
Facilitated transition to Cloud technologies with minimal business disruption, while continuously learning and applying AWS Cloud Practitioner knowledge and utilizing supported cloud tools
Provided IT business analyst support, including requirements and data gathering, QA deliverables, process mapping, and Agile Scrum deliverables

Orchestrated project management activities and supported Governance, Risk and Compliance (GRC) project overseeing an organization's overall governance, enterprise risk management, and compliance with regulations, resources, equipment, and information. Assigned tasks to internal teams, assisted with schedule management, and ensured clients' evolving needs were met by analyzing risks and opportunities. Contributed to defining and establishing processes to ensure cloud readiness for applications and deploying cloud native services to modernize the client's diverse application portfolio. Monitored project progress daily, addressed any issues that arose, served as the single point of contact, and communicated project status to all participants. Collaborated with the Senior Manager - Projects to eliminate blockers and worked with the Cloud Transformation team, SAP basis team, third party entities, and stakeholders to facilitate cloud adoption activities. Developed and maintained comprehensive project documentation, plans, and reports throughout the project life cycle, while ensuring standards and requirements were met through quality assurance tests. Demonstrated basic understanding of AWS cloud as an AWS Cloud Practitioner to effectively interact with the team and clients. Facilitated transition to Cloud technologies with minimal business disruption, while continuously learning and applying AWS Cloud Practitioner knowledge and utilizing supported cloud tools. Provided IT business analyst support, including requirements and data gathering, QA deliverables, process mapping, and Agile Scrum deliverables.

Led end-to-end Migration PMO activities for LATAM and Leverkusen regions under Apollo Transformation Program for Capgemini
Completed successful migration of Brazil DC servers to Capgemini DC within 90 days with no major defects or rollbacks
Planned Application Migration Design Document (AMDD) with supervision from Regional Migration Architect and Project Manager
Conducted Application Assessment Meetings with Application Owners to evaluate compatibility under guidance from Regional Migration Architect and Project Manager
Organized resources for Cutover, gathered necessary information, and scheduled Run Book Review meetings with Stakeholders and Client Management Team
Managed the entire process from AMDD to Cutover, tracking status of assigned applications and reporting to onsite migration lead and Program Director
Served as liaison between Cutover Managers, Team, onshore Wave Leads, and Wave Architects to oversee preparatory activities leading up to migration
Led Migration projection activities for upcoming 4 weeks of scheduled migration, circulating projected schedule with Migration Team members

Led end-to-end Migration PMO activities for LATAM and Leverkusen regions under Apollo Transformation Program for Capgemini. Completed successful migration of Brazil DC servers to Capgemini DC within 90 days with no major defects or rollbacks. Planned Application Migration Design Document (AMDD) with supervision from Regional Migration Architect and Project Manager. Conducted Application Assessment Meetings with Application Owners to evaluate compatibility under guidance from Regional Migration Architect and Project Manager. Organized resources for Cutover, gathered necessary information, and scheduled Run Book Review meetings with Stakeholders and Client Management Team. Managed the entire process from AMDD to Cutover, tracking status of assigned applications and reporting to onsite migration lead and Program Director. Served as liaison between Cutover Managers, Team, onshore Wave Leads, and Wave Architects to oversee preparatory activities leading up to migration. Led Migration projection activities for upcoming 4 weeks of scheduled migration, circulating projected schedule with Migration Team members.

Provided timely and successful Client / IT End Users Support and resolved technical issues via E-Mail, Phone, Chat, and other electronic mediums within agreed SLA and standards
Supported Clients / Internal Server Network Infrastructure and collaborated with Service Owners / vendors for issue resolution and reporting
Managed Service Desk tickets within SLA with minimal Functional escalation, serving as a bridge between End Users and the Technical team
Monitored and assessed recurring incidents efficiently and provided feedback on known errors accuracy to initiate bridge calls for resolution
Oversaw client side system rollouts for change requests, migrations, and updates, acting as a gatekeeper
Assisted the technical team in coordinating change requests effectively
Proactively performed Operational and Business tasks within SLA
Reviewed, monitored, and acted upon incidents in NOC, initiating calls for general clean-up of Ticket queues
Created and updated Document/Procedures for IT operation tasks using standard format in coordination with Service Owners, Stakeholders, and Application Teams
Communicated with internal customers, external vendors, and stakeholders on their Problem/Query/Issue and Incidents
Undertook various responsibilities in adherence to the direction of Line Manager
Independently developed, analyzed, managed, and published KPIs/Metrics to measure the effectiveness and efficiency of "in scope" ITSM processes
Utilized standard ITIL Methodology to analyze and streamline existing business processes and assist in the creation of new business processes

Provided timely and successful Client / IT End Users Support and resolved technical issues via E-Mail, Phone, Chat, and other electronic mediums within agreed SLA and standards. Supported Clients / Internal Server Network Infrastructure and collaborated with Service Owners / vendors for issue resolution and reporting. Managed Service Desk tickets within SLA with minimal Functional escalation, serving as a bridge between End Users and the Technical team. Monitored and assessed recurring incidents efficiently and provided feedback on known errors accuracy to initiate bridge calls for resolution. Oversaw client side system rollouts for change requests, migrations, and updates, acting as a gatekeeper. Assisted the technical team in coordinating change requests effectively. Proactively performed Operational and Business tasks within SLA. Reviewed, monitored, and acted upon incidents in NOC, initiating calls for general clean-up of Ticket queues. Created and updated Document/Procedures for IT operation tasks using standard format in coordination with Service Owners, Stakeholders, and Application Teams. Communicated with internal customers, external vendors, and stakeholders on their Problem/Query/Issue and Incidents. Undertook various responsibilities in adherence to the direction of Line Manager. Independently developed, analyzed, managed, and published KPIs/Metrics to measure the effectiveness and efficiency of 'in scope' ITSM processes. Utilized standard ITIL Methodology to analyze and streamline existing business processes and assist in the creation of new business processes.

Supported Programme/Project/Service Delivery Managers in project delivery by tracking and managing project management office activities
Supervised efficiently and independently within a structured team environment with line management responsibilities
Interacted successfully with all levels of management, business leaders, and technology stakeholders
Created, updated, and tracked iSOW as required by the project in coordination with Service Delivery Manager
Reported time and cost expenses effectively through tracking, monitoring, and reconciliation of efforts
Updated resource database and forecast timely for Audit and Resource Demand purposes
Maintained and followed a timely plan by generating alerts for activities and tasks under the guidance of SDM
Created key Financial Costing and Revenue Reports for the Project
Raised Invoice PO’s in coordination with SDM
Circulated MIS reports among stakeholders and uploaded key Financials on the project's Repository portal
Achieved defined project milestones in line with the business' agenda
Mitigated risks with a solution-focused approach
Consolidated analysis of program status data, compared with result baseline, and communicated with management for review
Coordinated Internal and External Statutory Audits efficiently and proactively
Improved IT Service Management support efforts through process development and execution
Managed Incident review meetings weekly and monthly, providing data metrics to Leadership
Created Assets/SOP’s/Artefacts for projects to enhance daily work effectiveness and efficiency

Supported Programme/Project/Service Delivery Managers in project delivery by tracking and managing project management office activities. Supervised efficiently and independently within a structured team environment with line management responsibilities. Interacted successfully with all levels of management, business leaders, and technology stakeholders. Created, updated, and tracked iSOW as required by the project in coordination with Service Delivery Manager. Reported time and cost expenses effectively through tracking, monitoring, and reconciliation of efforts. Updated resource database and forecast timely for Audit and Resource Demand purposes. Maintained and followed a timely plan by generating alerts for activities and tasks under the guidance of SDM. Created key Financial Costing and Revenue Reports for the Project. Raised Invoice PO's in coordination with SDM. Circulated MIS reports among stakeholders and uploaded key Financials on the project's Repository portal. Achieved defined project milestones in line with the business' agenda. Mitigated risks with a solution-focused approach. Consolidated analysis of program status data, compared with result baseline, and communicated with management for review. Coordinated Internal and External Statutory Audits efficiently and proactively. Improved IT Service Management support efforts through process development and execution. Managed Incident review meetings weekly and monthly, providing data metrics to Leadership. Created Assets/SOP's/Artefacts for projects to enhance daily work effectiveness and efficiency.