About Me
Business Analytics professional with hands-on experience in Python, SQL, Excel, Tableau and Power BI, applied to operations analytics, banking risk analysis and KPI-driven reporting. Skilled in exploratory data analysis,…
Business Analytics professional with hands-on experience in Python, SQL, Excel, Tableau and Power BI, applied to operations analytics, banking risk analysis and KPI-driven reporting. Skilled in exploratory data analysis, data validation, dashboard development and translating raw data into decision-ready insights. Current project work focuses on operations and customer-experience analytics, including complaint analysis, First Contact Resolution metrics and NLP-based sentiment analysis, aligned to contact-center and service-operations use cases.
Experience
Data Analytics Job Simulation
<p>Applied forensic analytics</p><p> Applied dashboarding</p><p> Applied structured reporting techniques in a simulated client engagement</p>
Data Analyst Intern
<p>Developed Tableau dashboards</p><p> Automated Excel reporting</p><p> Validated datasets</p><p> Delivered KPI-driven business insights to stakeholders</p><p> Supported data-quality checks</p><p> Transformed reporting outputs into clear findings for business decision-making</p>