About Me
Multi-tasking Senior Analytics Specialist with +15 years of work experience in commercial and banking sector. Apart from my ability to effectively read, interpret and analyze the data, I have been able to work cohesively…
Multi-tasking Senior Analytics Specialist with +15 years of work experience in commercial and banking sector. Apart from my ability to effectively read, interpret and analyze the data, I have been able to work cohesively in a team, and work with managers and team at all levels of responsibility. Good Interpersonal skills has helped me to communicate and present information effectively to cross functional teams.
Experience
Service relationship manager
Client Interaction, coordination and handling their day-to-day Services, Operation & Grievances.
Working on customer pool given by management, calling to the customer, identifying their requirement,
Identifying the business from same customer pool as well as bringing up new customers.
Preparing targets V/S achievement MIS of team and sending to the Zonal head.
MIS preparation of monthly, weekly & fortnightly performance MIS and sending to the heads.
Service Relationship Manager
Client Interaction, coordination and handling their day-to-day Services, Operation & Grievances
Working on customer pool given by management, calling to the customer, identifying their requirement, Identifying the business from same customer pool as well as bringing up new customers
Preparing targets V/S achievement MIS of team and sending to the Zonal head
MIS preparation of monthly, weekly & fortnightly performance MIS and sending to the heads
Senior System Coordinator
Handling allocation of whole portfolio of recovery accounts of various banks like MASHREQ BANK, ADCB, RAS AL KHAIMA, BARCLAYS, HSBC DUBAI etc. (almost all Dubai & Qatar banks)
Handling various bank product like credit cards, home loan, personal loan Maintaining daily MIS, sending case status to bank
Handling data entry, preparing report for the management, and maintaining TAT
MIS Executive
Preparing Monthly Dashboards, Reports, for business operations and collection & recoveries
Allocation of recovery case to the centers based on the defined parameters
Senior Executive- Analytics
Analyze the day-to-day Business Operations, Financial Transactions, Vendor Management
Analysis of number of Rides, Supply of vehicles, Pricing dynamics, Invoice reconciliations
Identifying the Process gaps and leading the digital automation for real time data access of operations
Preparing Financial Reports, Dashboards and Monthly P&L
Client Interactions, coordination and follow ups on MIS, Payments, Grievances
Dashboard preparation and dissemination of monthly performance reports to the Management