Proven success building IT functions, driving digital transformation, strengthening cybersecurity governance, and aligning technology investment with business growth across UAE enterprises. Accomplished, multilingual lea…
Proven success building IT functions, driving digital transformation, strengthening cybersecurity governance, and aligning technology investment with business growth across UAE enterprises. Accomplished, multilingual leader with 20+ years’ extensive experience leading IT strategy, cybersecurity, enterprise systems, cloud adoption, and technology operations across media, real estate, hospitality, and multi-site organisations in the UAE. Track record of developing and transforming IT functions by establishing technology architecture, operating models, governance frameworks, security controls, and technology roadmaps aligned with business objectives. Skilled in cloud-first architecture, Microsoft 365, Entra ID, ISO/IEC 27001 governance, UAE PDPL, enterprise architecture, AI infrastructure, vendor management, CAPEX/OPEX planning, and technology procurement. Expert in managing MSSP relationships across networking, cloud, cybersecurity, and service desk operations, as well as corporate security infrastructure including access control, CCTV, and time & attendance systems. Ability to translate business objectives into secure, scalable technology architectures and operating models while driving cost optimisation, governance, resilience, vendor performance, and measurable business outcomes. In-depth knowledge of cybersecurity governance, MSSP management, cloud consumption management, DevOps cost optimisation, FinOps practices, and enterprise voice/telephony infrastructure.
Experience
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IT Manager (Head of IT Function)
ARDEE DEVELOPMENTS·Dubai, UAE
Dec 2025 - Present · 10 months
<p>Deliver enterprise IT strategy, cybersecurity governance, technology procurement, vendor management, and CAPEX/OPEX budgeting for a cloud-first real estate developer.<br>
Align the technology roadmap and investment priorities with the real estate growth strategy in liaison with executive leadership.<br>
Established a modern IT function from inception and architected scalable technology, governance, and operating frameworks to support rapid business growth.<br>
Delivered a secure, cloud-first workplace by implementing Microsoft 365, Entra ID, SharePoint, endpoint management, and integrated identity-based security controls.<br>
Drove the adoption strategy for Oracle Aconex as the construction Common Data Environment (CDE) by leading vendor management and solution architecture to support enterprise project workflows.</p>
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Engineer – Broadcast & IT Support (Contract)
ABU DHABI MEDIA NETWORK·Abu Dhabi, UAE
Jun 2024 - Dec 2025 · 1 year 5 months
<p>Maintained operational continuity through contract transition following the government-led acquisition of Baynounah TV by ADMN.<br>
Delivered incident response, troubleshooting, and technical support to maintain broadcast and business operations.<br>
Maintained zero-downtime broadcast and IT services through round-the-clock operations, incident management, and ISO 27001-aligned security controls.<br>
Ensured constant 24/7 television broadcasting and enterprise IT operations across mission-critical technology environments.</p>
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IT Manager
BMG MEDIA FZ LLC (BAYNOUNAH TV)·Abu Dhabi, UAE
Oct 2014 - Jun 2024 · 9 years 8 months
<p>Played an integral role in overseeing infrastructure, systems, cybersecurity, user services, vendors, and outsourced resources to improve enterprise IT performance for a national broadcaster.<br>
Developed live broadcast infrastructure with SNG and 4G connectivity for field production and live transmission.<br>
Built the organisation’s OTT streaming capability by managing cross-functional teams, technology vendors, and streaming infrastructure partners through delivery.<br>
Delivered an AI-powered media intelligence and asset management platform using vision-model-based content classification and graph-database-backed semantic search to ensure timestamp-accurate retrieval and eliminate manual video review.<br>
Enhanced financial reporting, operational visibility, and management decision-making by executing SAP Business One ERP.<br>
Successfully supervised corporate security technology infrastructure, including access control, CCTV, and time & attendance systems, as part of the organisation-wide security environment.<br>
Oversaw cloud consumption and technology expenditure through cost monitoring, vendor optimisation, CAPEX/OPEX planning, and FinOps-oriented cost controls.<br>
Developed governance and performance oversight for managed service providers, including MSSP-supported networking, cloud, cybersecurity, and service desk services.</p>
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Director of Infrastructure & Core Technologies
TIGRIS MEDIA COMPANY·Abu Dhabi, UAE
Mar 2012 - Sep 2014 · 2 years 6 months
<p>Led ERP implementation initiatives by aligning technology investments with business requirements through collaboration with senior leadership.<br>
Developed core technology capabilities for a new media organisation by leading infrastructure and enterprise technology operations.<br>
Delivered accelerated technology deployments and go-live programmes while leading a high-performing team of eight members across critical implementation initiatives.<br>
Succeeded in reducing upfront capital requirements and increasing operational readiness by creating OPEX-based technology operating models.</p>
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Project Lead – Implementation
CodeGreen Systems·Dubai, UAE
May 2011 - Feb 2012 · 9 months
<p></p><ol><li>Delivered perimeter security and endpoint projects using Palo Alto Networks and Sophos mostly for hospitality clients with complex multi-site requirements.</li><li>Handled network and server infrastructure deployments end-to-end, from design through commissioning.</li></ol>
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Head of IT
Baynounah Media Group·Abu Dhabi, UAE
Jan 2008 - Mar 2011 · 3 years 2 months
<p>Managed IT for a 500+ user organisation across multiple locations this was my first time running a full IT department rather than being part of one.</p><p>Rebuilt the network infrastructure and datacentre setup, which cut system response times by 30% and fixed a chronic reliability problem the organisation had lived with for years. </p><p>Implemented Oracle JD Edwards ERP and developed the company's first formal IT policies and DR plan. </p>
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IT Manager
Grey Worldwide LLC·Dubai, UAE
Jan 2004 - Nov 2008 · 4 years 10 months
<p>Set up the datacentre and information security framework. Introduced the company's first formal email and internet usage policies.</p><p>Deployed SonicWall firewalls and Symantec Enterprise Vault, which cut both security incidents and Exchange Server overload significantly.</p>
PROJECTS
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AI based Media Asset Management
Baynounah
Duration : 10-Feb-2021 - 27-Feb-2023
<p>Delivered an AI-powered media intelligence and asset management platform using vision-model-based content classification</p><p>and graph-database-backed semantic search to ensure timestamp-accurate retrieval and eliminate manual video review.</p>
Certifications
ISO/IEC 42001 Lead Implementer (AI Management Systems)
ISO
· Dubai , Dubai , United Arab Emirates (UAE)
· 2025
Skills
IT StrategyIT PlanningCloud ComputingDigital TransformationNetwork EngineeringSystems EngineeringMSSP GovernanceManaged ServicesCloud FinOpsCybersecurityInformation SecurityAI StrategyTechnology RiskComplianceDevOpsService OptimisationVoice InfrastructureTelephony InfrastructureTechnology RoadmapsIT Service ManagementTeam LeadershipTrainingCorporate Security SystemsData Centre ManagementSecurity OperationsCybersecurity GovernanceISO 27001Risk ManagementData ProtectionUAE PDPLBusiness ContinuityDisaster RecoveryMicrosoft 365Entra IDIntuneAzureAWSVMwareSAP S/4HANASAP Business OneOracle JD EdwardsOracle AconexApplication ArchitectureAccess Control SystemsCCTVTime & AttendanceAI GovernanceISO 42001Responsible AIAI Infrastructure
