About Me
BCOM graduate with 4+ years of analytical experience in Trust & Safety Operations at Accenture. Skilled in data analysis, risk assessment, KPI reporting, and process improvement within high-volume environments. Proficien…
BCOM graduate with 4+ years of analytical experience in Trust & Safety Operations at Accenture. Skilled in data analysis, risk assessment, KPI reporting, and process improvement within high-volume environments. Proficient in Excel, SQL, and Power BI for dashboard creation and business insights generation. Strong stakeholder communication and problem-solving abilities. Seeking an entry-level Business Analyst role to leverage data-driven decision-making and business process analysis skills.
Experience
Trust & Safety Operations Analyst
Reviewed and analyzed 500+ advertisement submissions weekly to ensure compliance with platform policies.
Conducted structured risk assessments and decision analysis in high-volume operational environment.
Identified recurring violation trends and shared insights with internal stakeholders to reduce repeat issues.
Maintained 98% SLA adherence while consistently meeting productivity and quality benchmarks.
Generated daily and weekly performance reports to track KPIs and operational metrics.
Documented case evaluations ensuring audit readiness and process compliance.
Collaborated with cross-functional teams to resolve account and advertisement-related issues efficiently.
Trust & Safety Operations Analyst
Reviewed and analyzed 500+ advertisement submissions weekly to ensure compliance with platform policies., Conducted structured risk assessments and decision analysis in high-volume operational environment., Identified recurring violation trends and shared insights with internal stakeholders to reduce repeat issues., Maintained 98% SLA adherence while consistently meeting productivity and quality benchmarks., Generated daily and weekly performance reports to track KPIs and operational metrics., Documented case evaluations ensuring audit readiness and process compliance., Collaborated with cross-functional teams to resolve account and advertisement-related issues efficiently.