Carlos Alvarez

Carlos Alvarez

Data Analyst
USA
Spanish, English
Full-time Remote

About Me

Data analyst and business analytics graduate student with experience in data analysis, AI automation, business analysis, and institutional reporting. Skilled in SQL, Python, Power BI, Excel, R, Tableau, Alteryx, KNIME, B…

Experience

Data Analyst

Shared Insight Inc. · Dallas, TX
May 2025 - Present · 1 year 6 months

<p>Executed advanced NPS and sentiment analysis by leveraging Power Query to clean and normalize high-volume consumer datasets, reducing the gap between overall satisfaction scores and NPS by an average of 8% through targeted identification of critical performance drivers for 12 national clients</p><p> Synthesized mystery shopping data into executive-level strategic reports, translating raw operational metrics into client-facing recommendations for customer experience decisions</p>

AI Automation Analyst

Munger Agency · Dallas, TX
May 2024 - May 2025 · 1 year

<p>Architected AI-automated workflows integrating 3 CRMs into a centralized SSOT pipeline, deploying MCP-driven automation that reduced manual onboarding labor by 35% on the recruit’s intake process</p><p> Developed and piloted AgentPulse, a multi-agent AI platform using LangGraph stateful orchestration and interrupt-based human-in-the-loop approval gates to automate agent recruitment and lead qualification</p>

Business Analyst

Cookies by Caroline · Dallas, TX
Jan 2023 - May 2024 · 1 year 3 months

<p>Modeled wholesale pricing scenarios utilizing INDEX/MATCH and Pivot Tables for high-dimensional cost data aggregation, projecting a 12% increase in average selling price and a 15% profit margin increase</p><p> Executed strategic vendor analysis by deploying XLOOKUP and SUMIFS to synthesize disparate supplier datasets, projecting a 25% reduction in raw material costs through optimized volume forecasting</p>

Data Analyst Assistant, Department of Institutional Research and Analytics

Our Lady of the Lake University · Remote
May 2022 - Jan 2023 · 8 months

<p>Scrubbed and validated enrollment data using Python, ensuring institutional data integrity and directly enabling the development of accurate Power BI dashboards used in leadership decision-making</p><p> Developed cross-functional institutional BI dashboards in Power BI, standardizing KPIs and delivering strategic performance reporting to senior leadership across 7 institutional departments</p>

Skills

SQL Python Power BI Excel Tableau Agentic AI Alteryx KNIME Bloomberg Terminal Power Query NPS analysis Sentiment analysis MCP CRM integration SSOT pipeline LangGraph Human-in-the-loop approval gates MySQL Streamlit Stored procedures Multi-table joins Subqueries INDEX/MATCH Pivot Tables XLOOKUP SUMIFS Jamstack WordPress AI agent integrations Booking systems Admin dashboards
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