About Me
Experienced, results-driven and highly adaptable business and information technology professional with a proven record of solutions delivery in all phases of the software development life cycle. Very strong analytical sk…
Experienced, results-driven and highly adaptable business and information technology professional with a proven record of solutions delivery in all phases of the software development life cycle. Very strong analytical skills and solid technical abilities. Polished communication skills across technical and business constituents. Able to work across diverse organizational levels, executives, functional teams, stakeholders, on-shore and off-shore resources, vendors and third-party partners.
Experience
Business System Consultant
Supported BCBS 239 initiatives for the company’s Shared Risk Platform by taking on responsibilities for data dictionary set-up and administration, data lineage analysis and data sharing agreement creation
Created and documented data management team processes for use as standard reference by both internal and external parties
Chaired routine team and project group meetings to ensure team members’ knowledge remains current
Provided inputs and collaborated in requirements gathering for the Risk Platform enhancements
Created and updated graphs and objects for metrics for publishing on the team’s SharePoint site
Created test feeds to enable requirements and data analysis
Undertook business liaison and capability lead responsibilities to determine needs of partner LOBs and to guide them through what the Risk Platform could provide
Cultivated good working relationships with partner LOBs as needs dictated, assisting with production issue investigation and expansion of data exchanges to accommodate changing requirements
Business System Consultant
Supported BCBS 239 initiatives for the company’s Shared Risk Platform, Created and documented data management team processes, Chaired routine team and project group meetings, Provided inputs and collaborated in requirements gathering, Created and updated graphs and objects for metrics, Created test feeds to enable requirements and data analysis, Undertook business liaison and capability lead responsibilities, Cultivated good working relationships with partner LOBs
Consultant, Business Analyst, Process Manager and Data Analyst
Collaborated with management, LOB representatives and a third-party vendor on a proof-of-concept for an Operational Risk initiative to standardize, streamline and reduce costs/risks for QC testing processes across several areas including home loans, client on-boarding, balance transfers and email reviews
Created and documented procedures to standardize LOB transition to a streamlined QC platform
Analyzed and aligned processes to servicing areas for adherence to Risk and Compliance requirements
Liaised with business partners to assess the current state of QC processes for transition readiness
Developed VBA code to extract and analyze health-of-control data patterns for data quality remediation
Conducted business analysis and requirements gathering for a standardized test execution solution tool
Created presentations and process maps to document current and desired state test execution flows showing responsible parties, input artifacts and output files and reports
Consultant, Business Analyst, Process Manager and Data Analyst
Collaborated with management, LOB representatives and a third-party vendor on a proof-of-concept, Created and documented procedures to standardize LOB transition, Analyzed and aligned processes to servicing areas, Liaised with business partners to assess the current state of QC processes, Developed VBA code to extract and analyze health-of-control data patterns, Conducted business analysis and requirements gathering, Created presentations and process maps
Consultant, Business and Data Analyst
Defined unique entitlement groupings by job function for an Operational Risk and Information Security initiative to address audit findings citing mainframe application users as being over-entitled to transactions, datasets and facilities
Created functional documentation to standardize the process of entitlement alignment
Developed SQL code to extract and analyze user profiles to remove duplicate and obsolete entitlements
Managed user expectations, tasks and team resources associated with migrating access entitlements
Supervised a team of data analysts and system analysts, coordinating their tasks and reviewing their deliverables to ensure quality and minimize user disruption
Monitored progress against the project plan to keep tasks within expected timelines
Provided support and timely senior management updates as user profile adjustments were rolled out
Consultant, Business and Data Analyst
Defined unique entitlement groupings by job function, Created functional documentation to standardize the process of entitlement alignment, Developed SQL code to extract and analyze user profiles, Managed user expectations, tasks and team resources, Supervised a team of data analysts and system analysts, Monitored progress against the project plan, Provided support and timely senior management updates
Business System Manager
Provided strong and effective leadership to a team of software developers
Owned a shared middleware customer service system with interfaces to the VRU, online sites and PowerBuilder graphics screens
Participated in planning, cost-benefit analysis, prioritization and execution of strategic initiatives
Undertook requirements and clear-choice analysis to drive solution direction
Collaborated in architecture, solution design and code development to keep systems technically current
Coordinated discussions among project resources to ensure requirements are covered and documented per bank requirements and that code is fully tested and successfully deployed
Managed projects to completion and issues to resolution within time and cost parameters
Established credibility and excellent working relationships with business and other technical areas
Hired and mentored staff and aligned team talents to business project needs
Wrote and administered fair performance reviews with a conscious eye towards bell curve policies
Worked with staff to identify cost-saving opportunities in CPU cycles and data storage
Business System Manager
Provided strong and effective leadership to a team of software developers, Participated in planning, cost-benefit analysis, prioritization and execution of strategic initiatives, Undertook requirements and clear-choice analysis, Collaborated in architecture, solution design and code development, Coordinated discussions among project resources, Managed projects to completion and issues to resolution, Established credibility and excellent working relationships, Hired and mentored staff, Wrote and administered fair performance reviews, Worked with staff to identify cost-saving opportunities
Consultant, Business Systems
Effective technical contributor, system analyst and project lead for a wide range of initiatives, including portfolio acquisitions and conversions, card start-ups and deactivations, merchant settlement, vendor interfaces, sale authorizations, transaction capture and posting, collections, statement generation, targeted marketing, reporting, customer service, correspondence and cross-selling
Built excellent rapport with business contacts and stakeholders at multiple levels
Gathered, analyzed and documented business and project requirements
Coded, tested and documented batch and online programs
Automated the creation of complex test files to simulate production conditions
Coordinated data mapping exercises for conversions and mergers
Undertook project management responsibilities on critical initiatives
Trained users on newly implemented system features
Monitored and verified system functions for disaster recovery exercises
Covered system application aspects including data back-ups, tape inventories and batch schedules during a major data center transfer between two geographically dispersed states on different time zones
Consultant, Business Systems
Effective technical contributor, system analyst and project lead, Built excellent rapport with business contacts and stakeholders, Gathered, analyzed and documented business and project requirements, Coded, tested and documented batch and online programs, Automated the creation of complex test files, Coordinated data mapping exercises, Undertook project management responsibilities, Trained users on newly implemented system features, Monitored and verified system functions
Consultant
System analysis, design and programming roles on assignment to clients in the New York/New Jersey area
Operations Analyst
Technical resource and analyst for special projects and process improvement
Eventually switched over to pure computer programming and development responsibilities