I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualizati…
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.
<p>I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets.<br>
With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.</p>
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.
Skills: Statistical Data Analysis · Customer Relationship Management (CRM) · Big Data Analytics · Data Science · SQL · Microsoft Power BI · Microsoft Azure · Analytical Skills
<p>Generating and analyzing KPI reports increasing Operational and Financial results.<br>
Provide Guidance to WFM and Operational Management Teams accordingly to the KPI performance and targets to assure the best performance and deliverables.<br>
Generating and analyzing in real-time the main KPIs of the account.<br>
Analyzing interactions forecast with actual results to calculate variances and proactively identify scheduling gaps and provide insights to close them.<br>
Analyze historical trends to identify good practices and inform the account managers of them in order to replicate and increase the efficiency of the teams.<br>
Provide performance analysis to ensure accurate and on-time support to business decisions.<br>
Dialer and database management.<br>
Strong knowledge of Altitude and CMS Avaya.</p>
<p>Take ownership of customer issues<br>
Troubleshoot problems and drive resolutions<br>
Escalate unresolved issues to relevant internal teams<br>
Collect prompt and accurate customer feedback<br>
Document knowledge as solution articles<br>
Master the use of a help desk software</p>
<p>Teach computer science and Mathematics<br>
Handle schools’s network and security<br>
Monitor result processing software</p>
<p>Provide career counselling to high school graduates<br>
Understand the interest and motivation of the high school graduates and guide them the most suitable courses for further study<br>
Also worked as the faculty member of Computer Science at the same time<br>
Assist the undergraduates students in their lab work of C programming, C++<br>
Organize the different motivational session from the ex students regarding their Undergraduate Life and work life after graduation<br>
Organize interactive session with entrepreneurs regarding their journey</p>
<p>Uses different programming languages and software development tools to build, test, and maintain software applications<br>
Work on various aspects of an application, including front-end user interfaces, back-end databases, servers, or the underlying infrastructure that supports an application.<br>
Responsible for debugging and fixing issues with existing software, as well as implementing new features and functionality.<br>
Use of digital channels and technologies to promote products and services.<br>
Work on different aspects, search engine optimization, social media marketing, email marketing, pay-per-click advertising, and mobile marketing.<br>
Responsible for creating and executing marketing campaigns, analyzing and tracking the performance of marketing efforts, and identifying and targeting new audiences.<br>
Responsible for developing and maintaining a brand's online presence and reputation.</p>
<p>The first Attempt is a team started virtually along with my colleague where we work virtually on different projects.<br>
I would say this is my side hustle on weekends.<br>
Develop and Maintain websites<br>
Digital Marketing Handler<br>
Designer<br>
Content Creator<br>
Short Movie Script Writing</p>
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