A hard-working person, who would like to add value to the organization; a person, who believes in continuous learning, would like to grow with the organization.
Handled Implementation of Veeam backup solution for IT Environment containing multiple Vcenters and hosts and completed successfully. Configured Daily/Monthly/Tape backup of VM, Data and application aware backup according to RPO/RTO terms. Saved 50-60% in implementation cost. Handled Implementation of HPE, PURE, HITACHI and other storages with support of vendors. Configured zones in SAN switches and assigned volumes to servers and other work loads. Subsequently saved 40% in implementation cost. Experience in various brand of servers hardware, software and peripherals installation, configure and maintenance. Worked in upgrade, patch updates and firmware updates.
Install and configure Storage and backup solution as per project requirement.
Experienced in Veeam, NetBackup, Commvault, Dell IDPA, and RUBRIK backup solutions.
Worked in VMWare and experienced in VM management, host management, Patching, and monitoring.
Worked with VMWare vendor support to resolve issues.
Monitor and troubleshoot Backup and storage solution hosted in the company and resolve any related issues.
Work with Vendor in case of any priority issues.
Add or Remove systems and applications into backup as per requirement from projects.
Upgrade backup software and renew license.
Experienced in EMC, Hitachi, NetApp and HP 3PAR storages.
Proficient in Windows Operating System and MS Office packages; in installation and management.
Experienced in DHCP, DNS and VPN configurations.
Coordinate and manage with a group of five engineers in various IT projects.
Storage products support.
Implementing IT solutions in various customer places like Server and Storage implementation and maintaining, Networking and security etc.
Experience in implementing Cyberoam, Sonicwall UTM boxes in IP VPN, NAT, Firewall configuration, Policy creation etc.
Experience in Vlan and switching and wireless networking.
Handling and supervising EMC, Netapp, Dell storage products and support.
Installation and configuration of Server, PC, note book and other IT devices.
Fujitsu certified Storage Engineer in Eternus DX Storage System.
Working as Onsite IT support Engineer in Lufthansa and Cathay Pacific Airlines Saudi project.
This includes system monitoring, ticket handling, hardware and software maintenance and periodical inspection of their IT devices.
Installation and maintenance of various branded server, PC and note books.
Dell Certified Systems Expert (DCSE). DCSE ESF (Enterprise Service Force) 2011 L1 certified. Cert. ID: 3036.
Hardware Troubleshoot and Repairing of branded servers and PCs.
Responsible for achieving targets in service business.
Exclusive Hardware Support for TRIPP LITE online UPS installation and support.
Exclusive Hardware Support for Wipro Arabia Ltd ( AMC Project ).
Installing and configuring LAN and simple WAN.
Maintenance and repair of Server OS like Windows Server.
Onsite server support for OS and Hardware.
Achieving targets from service business.
Servicing Servers, PCs and Laptops of various brands under warranty.
Keeping a good relationship with customers to achieve service satisfaction.
Managed a particular geographical area to strengthen the AMC and IT solution business.
Canvassing new customer to improve the IT business.
Providing new technologies, solutions and expansion ideas to the customer to improve the IT system.
Installing and configuring LAN and simple WAN.
Onsite support for Lotus Domino Mail server in various customer places.
Maintenance and repair of Server OS like Windows Server.
Onsite server support for OS and Hardware.
Achieving AMC business targets as provided.
Train new-comers in various IT products.
Installing and configuring Servers, PCs and printers.
Onsite support for various customers including corporate and government firms.
Installing and managing LAN in various customer places.
Keeping good customer relationship by visiting the customer in regular basis.
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