Baskar M

<p>Led a team of RPA developers, providing technical guidance, task allocation, code reviews, and ensuring timely delivery of automation projects.<br>
Designed, developed, tested, and deployed end-to-end automation solutions using Automation Anywhere A360 to streamline business processes and improve operational efficiency.<br>
Maintained and supported multiple production bots by performing root cause analysis, bug fixes, enhancements, and performance optimization to ensure maximum up time.<br>
Collaborated with business stakeholders, project managers, and senior leadership to gather requirements, discuss automation opportunities, and provide regular project status updates.<br>
Resolved production incidents within SLA by performing issue analysis, troubleshooting, and implementing permanent fixes.<br>
Created, tracked, and managed incidents and change requests using ServiceNow, ensuring timely resolution and compliance with ITSM processes.<br>
Supported and maintained enterprise RPA solutions for Deloitte and ISG business processes, ensuring high availability, stability, and business continuity.<br>
Monitored bot execution through Control Room, proactively identifying failures and implementing preventive measures.<br>
Ensured adherence to RPA development standards, coding best practices, governance policies, and security guidelines.<br>
Mentored junior developers, conducted knowledge-sharing sessions, and supported team members in resolving technical challenges.<br>
Improved automation performance through process optimization, exception handling, reusable components, and code standardization.<br>
Successfully led an RPA development team while delivering multiple automation projects on schedule.<br>
Automated business-critical processes using Automation Anywhere A360, significantly reducing manual effort and improving process accuracy.<br>
Maintained high bot availability by proactively resolving production issues and implementing robust monitoring mechanisms.<br>
Built strong relationships with business stakeholders and senior management through effective communication and timely project delivery.<br>
Enhanced existing automations by reducing bot failures, improving execution performance, and increasing operational efficiency.<br>
Managed production support for multiple enterprise bots with minimal business disruption and high customer satisfaction</p>

<p>Automated the business process, which is a web, windows-based application using Automation Anywhere(A360).<br>
Analyze the feasibility of existing processes suitable for automation.<br>
Solid design, coding, testing, deploying and maintaining the robots using AA(A360).<br>
Used Credential Manager for maintaining, securing and retrieving the user credentials.<br>
Ensure reusable components are designed and developed where applicable.<br>
Involved in Code review and fine tuning the code for performance related issues.<br>
Worked with test teams during UAT phases to fix assigned bugs.<br>
Efficiently handled monitoring and troubleshooting the issues.<br>
Involved in Production Support.<br>
Maintained several RPA bots as batch processes daily and ensure quality and high performance.</p>

<p>Developed the bots using AFTE and the UiPath Reframe work Tool.<br>
Create Solution Design Documents.<br>
Worked on Debugging application for fixing bugs and production support.<br>
Review the Code using Code Review Tool</p>

<p>Create end-to-end automation solutions for clients as per requirement which involve feasibility Checking, Entitlement study, development, testing and deployment.<br>
Create Solution Design Documents.<br>
Worked on Debugging application for fixing bugs and production support.<br>
Review the Code using Code Review Tool</p>