Workforce Management Analyst with experience in scheduling, forecasting, adherence, analysis and optimization, reporting, performance and KPIs, real-time management, and workforce management tools including Verint and NI…
Workforce Management Analyst with experience in scheduling, forecasting, adherence, analysis and optimization, reporting, performance and KPIs, real-time management, and workforce management tools including Verint and NICE. Background also includes B2B technical support, customer support, sales development, business development, and data analysis/evaluation work across telecommunications, IT networking, and content analysis roles.
Content Analysis
Evaluation Services.
Ratings
Data Collector
Search Engine Evaluator
Workforce Management
Forcasting
Data analysis
Business Intelligence Analysis
Realtime analysis
Reporting
Scheduling
Forecasting
Adherence
Analysis and Optimization
Reporting
Performance and KPIs
Verint & Nice
Real Time management
Business Development Analysis
Comparatives and sales of all the French internet providers' products.
Mobile phones and bundles sales executive.
Prospections
Migration of customers from ADSL internet technology to the Optical Fiber with extra sales.
Selling B2B Softwares and website creations.
Energy providers' sales (Water, Electricity, Gaz ...)
Bouygues Telecom Mobile phones and bundles' sales executive.
B2B Google Adwords.
Renewable Energies
Home Care and Isolation products
Meeting planification for onsite commercials
Business Development Analysis
Comparatives and sales of all the French internet providers' products
Mobile phones and bundles sales executive
Prospections
Migration of customers from ADSL internet technology to the Optical Fiber with extra sales
Selling B2B Softwares and website creations
Energy providers' sales (Water, Electricity, Gaz ...)
Bouygues Telecom Mobile phones and bundles' sales executive
B2B Google Adwords
Renewable Energies
Home Care and Isolation products
Meeting planification for onsite commercials
Content Analysis
Evaluation Services
Ratings
Data Collector
Search Engine Evaluator
B2B Customer support for CANON professional printers.
Training and coaching new hires
Order managements
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