About Me
– Lead the design, development, and deployment of Workato Genie, an AI-driven automation agent for IT, HR, and Sales, using LangChain, OpenAI Assistants API – Independently developed the LangChain-based implementation, i…
– Lead the design, development, and deployment of Workato Genie, an AI-driven automation agent for IT, HR, and Sales, using LangChain, OpenAI Assistants API – Independently developed the LangChain-based implementation, integrating Workato with local LLMs via Ollama and vector databases for on-premise and hybrid agent use cases. – Integrated Genie with 120+ application modules including Jira, Zendesk, ServiceNow, Salesforce, Confluence, Slack, MS Teams, Google Workspace, enabling workflow automation, ticketing, approvals, and knowledge management. – Engineered custom REST and Ruby-based connectors, set up API integrations, webhooks, and backtracking logic across multiple customer environments. – Led customer solutions for 15+ clients, managing requirement gathering, solution design, migration to production, and post-deployment support. – Created GitHub-integrated version control, and automated Jira ticketing for Genie workspace
Experience
Forward Deployed Software Engineer
<p>Lead the design, development, and deployment of Workato Genie, an AI-driven automation agent for IT, HR, and Sales, using LangChain, OpenAI Assistants API</p><p> Independently developed the LangChain-based implementation, integrating Workato with local LLMs via Ollama and vector databases for on-premise and hybrid agent use cases</p><p> Integrated Genie with 120+ application modules including Jira, Zendesk, ServiceNow, Salesforce, Confluence, Slack, MS Teams, Google Workspace, enabling workflow automation, ticketing, approvals, and knowledge management</p><p> Engineered custom REST and Ruby-based connectors, set up API integrations, webhooks, and backtracking logic across multiple customer environments</p><p> Led customer solutions for 15+ clients, managing requirement gathering, solution design, migration to production, and post-deployment support</p><p> Created GitHub-integrated version control, and automated Jira ticketing for Genie workspaces</p><p> Mentored interns and new joiners</p><p> Collaborated with product teams on architecture, documentation, and feature design</p>