Recent graduate specializing in web development, data analysis, technical project management, and
Graphic Design & Advertising Creation. With hands-on experience in the customer service field, I bring a
unique blend of t…
Recent graduate specializing in web development, data analysis, technical project management, and
Graphic Design & Advertising Creation. With hands-on experience in the customer service field, I bring a
unique blend of technical expertise and interpersonal skills. As a results-driven professional with a keen eye
for detail and a passion for innovation, I am eager to contribute to the dynamic landscape of the IT industry
<p>Provided prompt and effective support<br>
Ensured customer satisfaction<br>
Fostered positive relationships</p>
As a Customer Service Advisor at Concentrix, I focus on assisting customers with their individual needs,
ensuring exceptional experiences. My role revolves around providing personalized support to enhance
customer satisfaction and foster loyalty
At Extensya, as a Customer Service Representative, I provided prompt and effective support, ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. I fostered positive relationships through clear and empathetic communication, contributing to a better overall customer experience.
<p>Honed technical skills and work ethic<br>
Troubleshot computer systems<br>
Maintained computer systems effectively<br>
Participated in sales activities<br>
Contributed to the company's overall success</p>
During my tenure as a Computer Maintenance Technician at Mafraq Lights for Import and Export, I honed
my technical skills and work ethic to troubleshoot and maintain computer systems effectively. Additionally, I
actively participated in sales activities, contributing to the company's overall success
<p>Managed projects<br>
Managed sales<br>
Managed installations for surveillance cameras<br>
Managed installations for alarm systems<br>
Managed installations for time attendance devices<br>
Managed installations for air conditioners<br>
Specialized in computer hardware/software maintenance<br>
Designed tailored software for institutions and companies<br>
Designed and promoted advertisements</p>
<p>Assisted customers with their individual needs<br>
Ensured exceptional customer experiences<br>
Provided personalized support<br>
Enhanced customer satisfaction<br>
Fostered customer loyalty</p>
I've managed projects, sales, and installations for surveillance cameras, alarm systems, time attendance
devices, and air conditioners. Additionally, I specialize in computer hardware/software maintenance and
designing tailored software for institutions and companies. I've also dabbled in designing and promoting
advertisements
<p>Worked with company database management systems<br>
Used DDL<br>
Used DML<br>
Used DCL<br>
Managed website front end<br>
Managed website back end<br>
Performed Oracle programming using ERD+ software<br>
Supported advanced database development in Oracle environments</p>
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