Ayad Maarouf

Ayad Maarouf

Sales & Business Development Leader
UAE
English, Arabic
Full-time On-site

About Me

Sales & Business Development Leader with 25+ years of progressive experience driving revenue growth and market expansion in the consumer electronics retail sector across UAE and GCC markets. Proven expertise in managing …

Experience

Channel Sales Manager

DEXICONN GULF ELECTRONIC TRADING LLC · UAE
Feb 2024 - Present · 2 years 8 months

<p>Spearheaded business development initiatives as exclusive distributor for YASMINA AI smart speakers, managing both Original Equipment (OR) and Independent Retailer (IR) channels across UAE market.</p><p> Identified and secured strategic business growth opportunities, establishing partnerships that expanded brand presence by developing distribution networks aligned with organizational objectives.</p><p> Conducted comprehensive market research and competitive analysis to identify industry trends, enabling data-driven decision-making and maintaining competitive positioning in consumer electronics sector.</p><p> Designed and executed integrated events and digital marketing campaigns, leveraging emerging trends to enhance brand engagement and drive customer acquisition.</p><p> Analyzed business performance metrics through detailed reporting and KPI tracking, ensuring consistent achievement of revenue targets and identifying optimization opportunities.</p><p> Negotiated and managed vendor and retail partner contracts, securing favorable terms while building long-term strategic relationships with key stakeholders.</p>

Commercial Manager

IBRITECH DMCC · Dubai , Dubai , United Arab Emirates (UAE)
Mar 2018 - Feb 2024 · 5 years 11 months

<p>Managed end-to-end operations for UAE Original Equipment (OR) retailer network, overseeing relationships with 25+ retail partners and achieving consistent year-over-year revenue growth.</p><p> Evaluated and optimized company policies and operational procedures, recommending strategic changes that improved operational efficiency by 30% and ensured regulatory compliance.</p><p> Identified and capitalized on business expansion opportunities through strategic partnerships and new market initiatives, contributing to 40% revenue increase over tenure period.</p><p> Resolved complex contract disputes and commercial operational challenges, maintaining positive vendor/client relationships while protecting company interests.</p><p> Directed daily commercial operations across multiple business units, maintaining operational excellence while meeting aggressive growth targets.</p><p> Coached and mentored team of 8+ employees on contract management best practices and operational procedures, improving team performance and reducing error rates by 25%.</p>

Key Accounts Manager, HTC Mobiles

COMTEL GENERAL TRADING · UAE
Apr 2015 - Mar 2018 · 2 years 10 months

<p>Generated AED 15M+ in annual sales revenue by managing portfolio of high-value retail accounts including Carrefour and Virgin Megastores across UAE territory.</p><p> Achieved 120% of sales targets consistently through strategic account planning, identifying upselling and cross-selling opportunities within existing customer base.</p><p> Identified and captured new sales opportunities within existing accounts, increasing average account value by 35% through consultative selling and relationship management.</p><p> Delivered 100% on-time completion rate for account deliverables and promotional campaigns, meeting critical time deadlines across multiple concurrent projects.</p><p> Planned and executed weekly and monthly promotional campaigns, partnering with retail clients on in-store events that increased product visibility and drove 25% sales lift during promotional periods.</p>

Retail Head

JURASSIC TECHNOLOGIES · UAE & Oman
Feb 2014 - Apr 2015 · 1 year 2 months

<p>Drove regional sales growth across UAE and Oman markets, managing multi-brand portfolio including Transcend, Energizer, Kensington, Energy System, and Pelican through major retail channels.</p><p> Exceeded quarterly sales targets by average of 18% through strategic account management of premium retailers including Carrefour, iStyle, Virgin (UAE) and Carrefour, Emax, Sharaf DG (Oman).</p><p> Identified and developed new revenue streams within existing retail partnerships, implementing upselling and cross-selling strategies that increased average order value by 28%.</p><p> Managed and resolved client escalations and commercial disputes, maintaining 98% account retention rate across diverse retail portfolio.</p><p> Met 100% of critical project deadlines and promotional campaign launches across multiple concurrent accounts and product categories.</p><p> Planned and executed monthly promotional campaigns and participated in customer-facing events, driving foot traffic increases of 30%+ during promotional periods.</p>

Department Head, Heavy Household

CARREFOUR HYPERMARKETS · UAE Market
Jun 2011 - Dec 2013 · 2 years 5 months

<p>Reported directly to Store General Manager, leading strategic planning and execution of long-term and short-term sales initiatives that consistently achieved departmental revenue budgets of AED 25M+ annually.</p><p> Established commercial performance parameters and KPI frameworks, tracking margins, inventory turnover, and shrinkage metrics to drive departmental profitability improvements of 22%.</p><p> Led and developed high-performing team of 5 staff members, achieving 100% of business targets through effective coaching, performance management, and strategic resource allocation.</p><p> Optimized departmental operations and inventory management processes, reducing stock shrinkage by 15% while maintaining optimal stock levels and improving product availability to 97%.</p><p> Streamlined merchandising and display strategies, implementing visual standards that enhanced customer experience and increased conversion rates by 12%.</p><p> Mentored team members through structured development programs, resulting in 3 internal promotions and 40% reduction in staff turnover.</p>

Section Manager, Mobiles

CARREFOUR HYPERMARKETS · UAE Market
Jun 2007 - Jun 2011 · 4 years

<p>Managed mobile telecommunications section generating AED 18M+ in annual revenue, overseeing inventory, merchandising, pricing strategies, and team performance.</p><p> Achieved 115% average sales target attainment over 4-year tenure through strategic vendor partnerships and customer-centric merchandising approaches.</p><p> Reduced inventory shrinkage by 20% through implementation of enhanced security protocols and inventory control systems.</p>

Business Cycle Manager

CARREFOUR HYPERMARKETS · UAE Market
Jun 2005 - Jun 2007 · 2 years

<p>Coordinated end-to-end business cycle operations including procurement, inventory planning, and replenishment for multiple product categories.</p><p> Improved stock availability by 25% while reducing excess inventory by 18% through data-driven demand forecasting and vendor collaboration.</p>

Receiving Manager

CARREFOUR HYPERMARKETS · UAE Market
Jun 2000 - Jun 2005 · 5 years

<p>Supervised warehouse receiving operations, managing team of 10+ staff in processing average of 500+ deliveries weekly.</p><p> Implemented receiving process improvements that reduced processing time by 30% and increased accuracy rates to 99.5%.</p>

Skills

Market Analysis Strategic Partnership Development Business Growth Opportunity Identification Market Entry Strategies Expansion Strategies Go-to-Market Planning Go-to-Market Execution Key Account Management Key Account Retention B2B Relationship Building P&L Management Budget Control Retail Operations Excellence Sales & CRM Platforms Business Intelligence Analytics Retail Management Systems Microsoft Office Suite Visionary Strategic Leadership Team Motivation Empowerment Stakeholder Engagement Alignment Public Relations Risk Assessment Mitigation Adaptability Resilience Composure Under Stress Customer-Centric Mindset
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