Avinash Panuganti

<p>Deployed and customized Microsoft Copilot, Copilot Studio, and AI Builder to automate fraud detection, document summarization, audit response automation, and enhance user experience across departments.</p><p> Designed and developed enterprise applications using Microsoft Power Apps, Power Automate, and Dataverse to automate internal business processes.</p><p> Built and deployed AI-powered Copilot agents using Copilot Studio to assist employees with knowledge retrieval, task automation, and internal support workflows.</p><p> Implemented OCR and AI-based document processing solutions using AI Builder to extract structured data from contracts and policy documents.</p><p> Developed automated workflows integrating SharePoint, OneDrive, Teams, and Dataverse for document management and process automation.</p><p> Designed and deployed secure, external-facing portal solutions using Power Pages integrated with Dataverse to streamline user intake and external vendor data collection.</p><p> Led proof-of-concept AI and automation initiatives, demonstrating how Copilot and Power Platform can improve document search, contract analysis, and business productivity.</p><p> Configured and maintained Power Platform Data Loss Prevention (DLP) policies and Managed Environments, ensuring compliant cross-tenant connector usage, tenant isolation, and strict secret handling across enterprise deployments.</p><p> Contributed to the Power Platform Center of Excellence (CoE) by utilizing CoE Starter Kits, creating reusable UI component libraries, and enforcing security best practices for citizen and pro-developers.</p><p> Grounded custom Copilot Studio agents on enterprise knowledge bases and REST API custom connectors with OAuth2 authentication to ensure accurate, source-traceable AI responses.</p><p> Enhanced Power Platform applications, ensuring performance optimization, proper access control, and governance within Microsoft 365 environments.</p>

<p>Designed and optimized complex Canvas and Model-driven PowerApps using Power Fx and custom Dataverse tables to automate intraoperative monitoring intake, physician scheduling, and patient onboarding workflows.</p><p> Customized and integrated Microsoft Dynamics 365 with automated Power Automate cloud flows and REST APIs to process real-time patient billing, claims verification, and medical record updates while ensuring strict HIPAA compliance.</p><p> Built and deployed AI-powered Copilot agents using Copilot Studio and AI Builder to automate clinical document summarization, audit response automation, and medical knowledge retrieval for healthcare staff.</p><p> Established end-to-end Power Platform Application Lifecycle Management (ALM) frameworks, automating solution deployments across Dev, Test, and Prod environments using GitHub Actions and GitLab CI/CD pipelines.</p><p> Developed serverless data integration pipelines using Power Automate, Azure Functions (C#), and Python to automate extraction, validation, and processing of EHR/EMR data feeds.</p><p> Integrated Power Platform apps and automations seamlessly with Microsoft Teams, SharePoint Online, Exchange, and ServiceNow for automated clinical incident tracking and staff notifications.</p><p> Built interactive Power BI dashboards leveraging DAX, Power Query, and Dataverse dataflows to visualize patient care metrics, surgical volume analytics, and compliance audit reports.</p><p> Conducted Power Platform and Copilot training workshops, creating comprehensive technical documentation and user guides for clinical and administrative staff.</p><p> Served as Scrum Master for cross-functional healthcare technology projects, leading sprint planning and mentoring junior developers on HIPAA-compliant low-code architecture.</p>

<p>Automated patient registration, claims, and appointment workflows using UiPath, cutting processing time by 50%.</p><p> Used UiPath REFramework and Document Understanding for OCR, exception handling, and structured data extraction from EHR/PDFs.</p><p> Integrated UiPath with AWS Lambda, S3, and MySQL (RDS) for secure serverless healthcare data processing.</p><p> Automated QNXT claims adjudication with REST API integration and HIPAA-compliant logging.</p><p> Built reusable UiPath components for form validation, consent checks, and patient ID verification across hospital systems.</p><p> Integrated healthcare workflows with EHR systems using HL7 and FHIR standards for secure patient data exchange and clinical process automation.</p><p> Automated parsing and transformation of EDI X12 transactions (including 837 and 835 files) for healthcare claims processing using Python and SQL, ensuring seamless integration with EHR systems and compliance with HIPAA and industry-standard data exchange protocols.</p><p> Supported legacy EHR automation tasks using PERL scripts for file parsing and data transformation in parallel with Python-based automation, ensuring compatibility with older healthcare systems.</p><p> Integrated UiPath and Automation Anywhere with ServiceNow, TrackWise, and Oracle systems for ITSM and pharma workflows.</p><p> Used Python for data preprocessing and integrated bots with MES/LabWare to support FDA 21 CFR Part 11 compliance.</p><p> Deployed browser-based Automation Anywhere bots for EHR reconciliation and Windows Server tasks, reducing manual errors by 35%.</p><p> Managed GitHub-based CI/CD and delivered PDD/SDD documentation, UAT support, and hypercare in clinical environments.</p><p> Ensured end-to-end compliance with HIPAA and data governance standards using UiPath Orchestrator security features.</p><p> Collaborated with healthcare stakeholders to perform business process design, document automation requirements, and lead cross-functional delivery of intelligent automation solutions for patient onboarding, claims, and EHR data processing.</p>