Results-driven Data Analyst with a proven track record of leveraging analytical tools and techniques to extract actionable insights from complex datasets. Proficient in Excel, SQL, and PowerBI, with hands-on experience i…
Results-driven Data Analyst with a proven track record of leveraging analytical tools and techniques to extract actionable insights from complex datasets. Proficient in Excel, SQL, and PowerBI, with hands-on experience in data cleaning, modeling, and visualization. Strong communicator with a keen eye for detail, adept at identifying trends and patterns to drive strategic decision-making. Collaborative team player with a passion for problem-solving and continuous learning. Eager to apply my skills and expertise in a dynamic environment to drive business success.
IT support team lead. Improved communication between team members and streamlined protocols to decrease support call redundancy by 70%
Performed root cause analysis on networking and IT issues to mitigate possible issues in the future, and minimized recurring issues by 50%
Recorded IT issues and reported to upper management using Excel dashboards
IT support team lead. Improved communication between team members and streamlined protocols to decrease support call redundancy by 70%
Performed root cause analysis on networking and IT issues to mitigate possible issues in the future, and minimized recurring issues by 50%
Recorded IT issues and reported to upper management using Excel dashboards
Programmed products from Johnson Controls and Schneider Electric, using respective programming
software
Diagnosed cause of electronic or mechanical malfunction of operational equipment and performed root
cause analysis to improve reliability
Programmed products from Johnson Controls and Schneider Electric, using respective programming
software
Diagnosed cause of electronic or mechanical malfunction of operational equipment and performed root
cause analysis to improve reliability
Coordinated jobs between different departments to ensure smooth chain of operations and
reduce bottlenecks by 15%
Employed advanced MS Excel operations to improve data storage, maintenance and user
accessibility by 75%
Coordinated jobs between different departments to ensure smooth chain of operations and
reduce bottlenecks by 15%
Employed advanced MS Excel operations to improve data storage, maintenance and user
accessibility by 75%
IT support team lead.
Improved communication between team members and streamlined protocols to decrease support call redundancy by 70%.
Performed root cause analysis on networking and IT issues to mitigate possible issues in the future.
Minimized recurring issues by 50%.
Recorded IT issues and reported to upper management using Excel dashboards.
Applied proprietary software TwinCAT developed by Beckhoff to develop HVAC systems.
Programmed products from Johnson Controls and Schneider Electric, using respective programming software.
Diagnosed cause of electronic or mechanical malfunction of operational equipment.
Performed root cause analysis to improve reliability.
Coordinated jobs between different departments to ensure smooth chain of operations.
Reduced bottlenecks by 15%.
Employed advanced MS Excel operations to improve data storage, maintenance and user accessibility by 75%.
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