About Me
Product Manager with 5 years of experience in B2B SaaS, driving product innovation and enhancing user experiences through
data-driven and AI strategies. With a background in software engineering, I combine technical exp…
Product Manager with 5 years of experience in B2B SaaS, driving product innovation and enhancing user experiences through
data-driven and AI strategies. With a background in software engineering, I combine technical expertise with a deep
understanding of user needs and business goals to deliver impactful product outcomes.
Experience
Product Manager
<p>Led development of TeamOhana's Headcount Scenario Planning module from concept to market, providing clients with strategic workforce planning tools.<br>
This innovation increased revenue by 7%, enhancing workforce decision-making.<br>
Implemented TeamOhana AI Copilot, a conversational AI tool that streamlined data retrieval processes from 6 steps to a single prompt, reducing response times to 30 seconds and boosting user efficiency.<br>
Revamped Hiring Plan and Headcount modules (V3), aligning cross-functional stakeholders to prioritize performance improvements that elevated user engagement by 30%, enhancing usability and overall experience.<br>
Defined, tracked, and analyzed KPIs such as feature adoption and user engagement, using product analytics to implement targeted strategies that resulted in a 25% increase in adoption and a 15% boost in engagement.<br>
Strategized and automated the customer onboarding process, resulting in an 80% decrease in onboarding time and a 60% reduction in developer hours spent on onboarding tasks, enhancing productivity across teams.<br>
Developed and maintained product roadmaps within Agile and Scrum frameworks, aligning strategic goals with market trends and customer needs, resulting in improved customer satisfaction and 95% on-time feature delivery.</p>
Product Manager
<p>Led the end-to-end management of the Mentoring Complete product line, integrating it into Engagedly post-acquisition, which expanded market penetration, cut operational costs by 40%, and boosted revenue by 5%.<br>
Enhanced the performance review module with features like Auto-pull goals into reviews and Calibration, resulting in a 20% increase in user adoption and simplifying the review process, enhancing overall user experience.<br>
Led the MVP and 0 to 1 launch of the rewards and gamification module, boosting user engagement by 30% through gamified incentives like points, badges, and leaderboards.<br>
Implemented AI support bot 'Ask Marissa' to handle product & HR queries, continuously training it on product documentation and blogs, reducing support tickets by 40% and increasing self-service rates by 25%.<br>
Integrated key tools (Salesforce, Jira, Google Sheets) with the goals module, reducing manual update time by 50% and increasing productivity, which led to a 15% boost in user satisfaction due to streamlined workflows.<br>
Optimized pricing for Engagedly's Enablement suite, a bundle of four key features, through market and competitor analysis, resulting in a 3% revenue increase, improved profit margins, and enhanced market competitiveness.<br>
Championed the Voice of Customer program by gathering and analyzing user feedback from diverse sources, informing product improvements and feature prioritization, which boosted customer satisfaction and engagement by 15%.<br>
Created a user persona library providing insights into customer segments, driving targeted feature development and focused marketing efforts, resulting in improved product positioning.</p>