Detail-oriented Data Analyst with a Bachelor's degree in Electrical Engineering and strong analytical and problem-solving skills. Experienced in data analysis, visualization, and reporting using Excel, Power BI, Python, …
Detail-oriented Data Analyst with a Bachelor's degree in Electrical Engineering and strong analytical and problem-solving skills. Experienced in data analysis, visualization, and reporting using Excel, Power BI, Python, and SQL. Skilled at building interactive dashboards that turn raw operational and sales data into actionable business insights, with a track record of self-directed projects analyzing multi-million-dollar sales and workforce datasets. Fast learner with a continuous-improvement mindset.
<p>Built six self-directed, end-to-end analytics projects covering sales, HR, operations, and e-learning data, each translating raw datasets into interactive dashboards and actionable business insights:</p><p></p><p> • Sales Dashboard — Analyzed $99M in total sales, breaking down performance by city, customer type, and sales channel to support commercial decision-making.</p><p> • HR Analysis Dashboard — Tracked salaries, overtime, sick leave, and headcount for 689 employees across departments and countries to surface workforce trends.</p><p> • Call Center Analysis Report — Monitored 2M calls with a 98.68% handle rate, tracking agent performance, service levels, and call-volume trends to identify efficiency opportunities.</p><p> • Gift Shop Sales Dashboard — Analyzed $3.52M in sales across 7 occasions and categories, examining order timing, city performance, and delivery trends for inventory planning.</p><p> • Udemy Course Analysis — Explored 3,667 courses and 11.7M subscribers to identify pricing impact and high-opportunity subject categories.</p><p> • Retail Sales Analysis Dashboard — Tracked $2.30M in sales and $286K in profit, identifying top- and loss-making sub-categories to guide pricing strategy.</p><p></p><p>Additionally, wrote complex SQL queries — joins, subqueries, and window functions — to extract and analyze data from relational databases for ad-hoc business questions.</p><p></p>
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