About Me
AI Transformation & Enablement Consultant with 7+ years' experience delivering regulated technology, data and operating-model change across banking, government and professional services. Combines enterprise AI enablement…
AI Transformation & Enablement Consultant with 7+ years' experience delivering regulated technology, data and operating-model change across banking, government and professional services. Combines enterprise AI enablement with deep Data & AI Governance experience across use-case prioritisation, value cases, workflow redesign, pilot-to-rollout delivery, adoption and responsible AI. Has enabled 180+ users through Microsoft 365 Copilot and established governance spanning NIST AI RMF, EU AI Act, data access, human oversight and agent lifecycle. Works across Product, Engineering, Risk, Legal and Compliance to turn AI opportunities into practical, measurable change.
Experience
Data & AI Governance Lead - Contract
<p>Leading data governance and AI transformation across customer, product and externally sourced data supporting regulated operations and AI-enabled workflows.<br>
Built and prioritised a pipeline of AI use cases, assessing business value, feasibility, data readiness and risk; progressed the strongest opportunities into prototype/pilot and stopped or re-scoped use cases without a sufficient value, data or control case.<br>
Built the value case for an AI-assisted KPI reporting workflow, comparing the existing process with the proposed AI-enabled approach across effort, cycle time, quality and risk.<br>
Took the use case from discovery through pilot and controlled rollout, working with Product and Engineering to define the workflow, human review points, acceptance criteria and governance required for implementation.<br>
Established AI governance across use-case inventory, risk assessment, approval criteria and decision logs, mapping the approach to NIST AI RMF and relevant EU AI Act requirements.<br>
Defined AI access and lifecycle controls covering approved data and system access, accountable ownership, human oversight, monitoring, exceptions, revalidation and retirement; drove 25+ data and control issues through remediation to closure.<br>
Redesigned time-sensitive customer onboarding around a controlled Preliminary Organisation model, enabling earlier regulatory and OFAC screening and cutting transaction initiation from two weeks to two days.<br>
Established ownership, stewardship, data-quality, lineage and provenance controls across priority datasets; 300+ preliminary entities were processed and 100% subsequently converted to mastered customer records.</p>
Data Governance Manager - Contract
<p>Delivered data governance, AI enablement and assurance across cross-government services covering citizen data, Microsoft 365 Copilot, data sharing, ownership and quality.<br>
Used Copilot to test AI-assisted workflows and assess where it could be applied safely within existing business processes; led the risk assessment across data exposure, privacy, security, fairness, explainability, human oversight and monitoring, translating findings into practical controls and team guidance.<br>
Designed and delivered Microsoft 365 Copilot enablement for 180+ users through practical workshops, use-case clinics and playbooks, helping teams identify where AI could improve day-to-day work and tracking adoption and user feedback to refine the rollout and ongoing governance.<br>
Ran workshops on agent ageing and lifecycle governance, agreeing ownership, review points, revalidation and retirement requirements with Technology, Security and business stakeholders.<br>
Mapped end-to-end data flows and agency hand-offs; defined GDPR lawful basis, consent, data-sharing protocols, common definitions, ownership and quality controls, supporting launch of the eligibility calculator and controlled downstream sharing.<br>
Created a shared data dictionary and KPI framework, standardised measures and ran data-quality governance with Data Owners; produced lineage, ownership and decommissioning evidence for service assessment.</p>
Data Governance Consultant - Contract
<p>Led the data and operating-model workstream for a banking client's Salesforce transformation, moving fragmented customer and contract data into a controlled target-state platform.<br>
Ran discovery across business teams, legacy repositories and paper records to map current-state processes and data, define migration scope, target-state requirements, ownership and data-quality priorities.<br>
Translated discovery into the target customer-data model and authoritative customer record, aligning contracts and supporting documents to the correct entities and clarifying future-state ownership.<br>
Designed repeatable migration and exception-management workflows for 30,000+ customer and contract documents, covering matching, classification, validation, reconciliation and remediation.<br>
Worked across business and technology teams to embed data-quality, GDPR, access and retention controls into the target operating model and transition to the new platform.<br>
Standardised customer and contract handling and introduced a four-eye review control, changing day-to-day operating processes before communications were released externally.</p>
Data Governance Consultant - Contract
<p>Delivered transformation across a Home Office cloud migration and a high-volume data exchange platform, bridging business requirements, data governance and engineering delivery.<br>
Led current-state discovery, mapping data flows, reporting, users, access models, dependencies and operational controls to define migration scope and target-state requirements.<br>
Translated findings into target-state data handling, validation, migration and reconciliation controls, maintaining traceability from requirements through build, testing, stakeholder review and sign-off.<br>
Coordinated business, operational and engineering stakeholders through decisions, defects, acceptance criteria, remediation and release readiness.<br>
Led source-to-target mapping, API specifications, transformation rules, validation requirements and test controls as processing volume increased 50%, with errors below 1% and uptime at 99.9%.</p>
Data Migration Lead
<p>Led the end-to-end transformation and migration workstream for a legacy government data platform to AWS, from discovery and target-state design through testing, cutover and release.<br>
Mapped current-state data flows, reporting, access models and operational dependencies, turning findings into migration scope, source-to-target requirements, downstream impacts and cutover controls.<br>
Defined the target-state migration, validation, reconciliation, security and resilience approach and maintained traceability from requirements through build and testing.<br>
Coordinated business and technology stakeholders through migration decisions, testing, sign-off, cutover and release readiness.<br>
Delivered the move to AWS, reducing operating costs by 30% and resolving recurring downtime.</p>
Policy Advisor
<p>Produced evidence-based briefings and recommendations for senior stakeholders across legal-aid policy and the post-Grenfell Building Safety Review, translating complex evidence into clear options, risks and decisions.</p>